Sambuca Pistoiese Holidays

The staff was very friendly. Rooms very clean and nice setup. This hotel has a super hero theme, you will find various super hero through out the hotel. Breakfast had a good variety and fresh.

I have only good things to say about this hotel. The location was perfect, with just a 10 minute walk to the train station. It was close to the river and great walking distance to the city centre and local attractions. The staff were friendly, polite and helpful. The included breakfast buffet was excellent, there was a large choice of sweet and savoury options, plus 6 made to order items such as pancakes, omelettes and more. The room itself was spacious, clean and modern. The amenities were excellent such as the mini bar and coffee maker. The bed was large and comfortable and the bathroom was clean, with a good selection of toiletries and a nice rain shower. The only minor negative for me and this is personal preference only, was the temperature of the room (it was too warm) you could not adjust this and the only thing the staff could do was turn the heating off, they were not permitted to turn on the air conditioning due to city restrictions. Overall, a pleasant two night stay, I would recommend this hotel to everyone and would stay again if I ever came back to Florence.

Excellent location and staff

The breakfast room is so pretty, and the breakfast is truly excellent. The staff were friendly and professional and welcomed our little dogs. It was quiet even though it is right in the center of everything. The bed was very comfortable and all the linens were of excellent quality, i would definitely stay here again,

Friendly staff, great location, sky bar has amazing views.