Samburu Holidays

So disappointed in the service here. Staff were not well trained - did not listen - were unwilling to assist. Our room was not made up daily - even though we asked. Food was sparse and was not anywhere close to what was expected based on our research. The fact that we had to pay for our food when we used room service - was insane. This is an All Inclusive after all. Would NOT recommend

The staff were incredibly friendly, the rooms were spotlessly clean and the pool was a lovely temperature. We did have a couple of ‘niggles’ whereby upon checkin there was an old bed-frame and mattress outside our room which we had to ask to be moved. It also wasn’t made clear that there would be building work going on at the hotel when we booked. This was very close to the pool area which meant there was constant building related noise from around 8am until 6pm. It wasn’t a massive problem for us but it may affect other people’s enjoyment.

Juat a location is good