Laredo Hotel Guide - Sames Auto Arena hotels in Laredo, United States of America.

"Nice"

"The rooms were clean but could use some maintenance, in my room the floorboards were warped and lifting so they were also chipped in places. Everything else was minor cosmetic stuff. The bed was clean and comfy."

"Disgusting place to stay"

"Room was clean, staff were helpful, breakfast was good and hot."

"Staff really profesional and helpful.. keep the great job!!"

"Coffee maker in room would be lovely"

"Service was amazing and the property was clean and in great condition."

"Good breakfast"

"Overall stay was a mess. On arrival one of my rooms was not ready when I arrived at 4 pm (check in time) I wasn’t oriented to what floor I was in nor where the elevators were located because front desk staff was having their own conversation while checking me in. My daughter enjoyed the pool but when we returned to the second room (the one being “prepared”) there were no towels nor conditioner in the dispenser. We attempted to call front desk via land line but it was endless rings without anyone picking up. Called from our other room and same thing occurred. Called through my personal cell phone as I was in pijamas at this point to which I was placed on a 15 minute hold and when finally answered all I was told to was well send someone up and was hung up on. No phone etiquette no customer service. Mind you this is intended to be the “#1 hotel in Laredo”. "