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Neige et Roc, The Originals Relais

4.0 star property
Mountain adventures begin with hearty meals at this family retreat, where hikers can refuel before unwinding in pools after a day on the trails

Choose dates to view prices

Located near Jaysinia Alpine Botanical Gardens, The Originals Relais welcomes outdoor enthusiasts with comfortable accommodations. Start your day with a buffet breakfast, then enjoy the spa's reflexology treatments or let children explore the playground and arcade room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is €145
includes taxes & fees
4 Jun - 5 Jun
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About this property

Neige et Roc, The Originals Relais

  • Upscale family-friendly hotel near Grand Massif Express Gondola
  • Located close to Jaysinia Alpine Botanical Gardens, Neige et Roc, The Originals Relais provides a terrace, a garden and a playground. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Indulge in a sports massage and reflexology at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the health club, as well as activities, such as sledging and hiking/biking. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), an outdoor tennis court and babysitting (surcharge)
    • Smoke-free property, 2 meeting rooms and barbecues
  • Room features
  • All guest rooms at Neige et Roc, The Originals Relais boast comforts, such as bathrobes, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Changing tables, baby monitors and highchairs
    • Baths or showers, free toiletries and hairdryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, balconies and toasters

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The price is €102
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 4 April and 1 June.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Neige et Roc, The Originals Relais have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 7:30 PM.

How much does it cost to stay at Neige et Roc, The Originals Relais?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Neige et Roc, The Originals Relais on 4 Jun 2026 start from €145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neige et Roc, The Originals Relais pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Neige et Roc, The Originals Relais?

Self-parking is free at this property.

What time is check-in at Neige et Roc, The Originals Relais?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Neige et Roc, The Originals Relais?

Checkout is at 10 AM.

Where is Neige et Roc, The Originals Relais located?

Located near the slopes, this Samoëns hotel is in the mountains, within 1 mi (2 km) of Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola, and close to winter sports, such as cross-country skiing and snowshoeing. Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 103 reviews
Rating 8 - Good. 30 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

Reviews

Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family atmosphere with great food and service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Terje Andre

Liked: Cleanliness, staff & service, amenities
Great and cosy hotel with hands-on management, a really nice atmosphere, good food and a spa that’s perfect for recovering after a full day of skiing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The front of house staff were super friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Place very nice
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Very nice welcome and all staff helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food in the restaurant.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming - top service!

Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family run hotel

Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Alpine Hotel, great hosts

Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Le personnels était exceptionnellement gentil , magnifique hôtel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top expérience !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour, merci aux propriétaires et au personnel.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top, bon petit déjeuner
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, chaleureux, propre, le personnel et les propriétaires sont très agréables, disponibles et intentionnés. Nôtre chambre double était spacieuse, propre avec un grand balcon. Les lits sont confortables et les chambres et salle de bain bien équipées. ( peignoirs, pantoufles, serviettes de bain et panier pour aller à la piscine….) Les équipements de l hotel sont supers, la piscine avec le toboggan est très belle, dommage que la température de Bleau soit un peu fraîche. Nous sommes allés profiter du spa, avec bain à remous, hammam, sauna… superbe ! Nous avons mangé le soir au restaurant les plats sont très bons, nous y avons mangé une tartiflette et de la truite c’était excellent. Le petit déjeuner buffet est très bien, beaucoup de choix, un plateau de fromage, de la charcuterie, des œufs, des viennoiseries, fruits… de quoi combler tout le monde. Nous avons été très satisfait de notre séjour avec nos filles de 20 et 18 ans.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous nous y sentons comme chez nous avec un accueil chaleureux. Restauration excellente. Petit déjeuner gargantuesque...et tous les équipements qui fonctionnement parfaitement. 3 jours de rêve... Merci a toute l équipe sympathique et drôle professionnelle etc...
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service
Un grand merci pour ce suberbe séjour plein de bienveillance et de convivialité.
Verified

8/10 Good

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel établissement; Personnel très attentionné

Bel établissement; Bien situé . Personnel très attentionné Bonne cuisine yc petit déjeuner Chambre confortable mais un peu petite pour un 4* tout comme la TV Piscine et spa agréables
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Superbe séjour dans cet hôtel, très bon accueil et toujours à l'écoute. Chambre studio avec kitchenette vraiment au top. À conseiller.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uma boa opção em samoens

Um excelente hotel em Samoens. Piscina encantadora Pequeno almoço um pouco confuso e anfitrioes a desaconselharem a mascara : a pandemia ainda não acabou!
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en couple avec un enfant Très bon accueil de la part du personnel Mention spéciale au spa / jacuzzi +++ après la journée de ski
Stayed 1 night in Feb 2022