San Cristóbal El Alto Hotels

"Bueno "

"I stayed at Hotel Las Americas, and while the hotel is clean and conveniently located near the airport, my overall experience was mixed. One issue was the bathroom—each time I showered, water leaked out and created a puddle on the floor, which was inconvenient and felt unsafe. Service was also inconsistent. When I requested additional bottled water, I was asked if I had already used the water provided in the room, which felt uncomfortable. I also requested an extra coffee packet for the in-room coffee maker and was told only one is allowed per day, which seemed unnecessarily restrictive. Additionally, I left an item in the room for my sibling to pick up, but when he arrived it was missing. He had to report it, and staff eventually retrieved it, which was concerning. The shuttle service is another downside—$10 for a ride of about five minutes felt very expensive. Overall, the hotel has good basics, but improvements in maintenance, service flexibility, and pricing transparency would make a big difference."

"Breakfast was fresh! And the service was exceptional!!"

"The property is beautiful, amenities are nice. $44 USD for a dinner buffet is excessive. The live entertainment was great for a Tuesday evening. The only downside to this property is the carpet and television: both could use an upgrade. In 2026, I should be able to use streaming services and screen cast from my mobile device. "

"Bien ubicado!"

"Hotel clásico, mantiene la esencia de lo tradicional y antiguo. Cerca de sitios de interés, restaurantes, tiendas de artesanias, y cerca del arco y del parque central. Nos pareció bien por el precio con añgunos aspectos a mejorar… volvería y lo recomiendo."

"Beautiful and staff was amazing "

"We stayed for one night before leaving Guatemala and everything was smooth and comfortable. The check-in process was quick, the room was spacious, and checkout was effortless. Since we had a very early departure, the hotel prepared a breakfast box for us in advance, which we really appreciated. Excellent service all around. "

"Location was ideal for our trip- just walking around Antigua. The pool was nice and we liked our room a lot. We were charged an additional fee in cash USD upon arrival (40 bucks) and then they wanted bills in better condition and I was confused about that and we had ri go through all of my bag to find acceptable bills. Breakfast is often included but it wasn’t on our reservation- my understanding is because we booked through Expedia. "