San Diego City College

Great place. Front desk staff unfortunately non existent but experience overall was great

We love this resort for the last 15 years. Everything is so beautiful there and the spa is a once in a lifetime experience. On our last stay we were disappointed to always be redirected to different departments for help. We eventually insisted that staff pick up their phones and request help instead of outsourcing us and making us walk everywhere for simple requests.

Staff was great, although the housekeeping crew could be a little loud, which was an issue because the rooms aren't very soundproof. My main complaint was that the A/C unit malfunctioned around 9:00 pm and sounded like a jet was landing in my room. As result, i didn't get much sleep that night. However, the next day the staff addressed it right away and got it fixed. It would have been nice to get a little knocked off my bill for a bad night, but I didn't press the issue. The food in the restaurant was excellent. Despite a night of interrupted sleep, I would stay there again.