San Gennaro Hotel Guide - Pet Friendly Hotels in San Gennaro, Capannori

"Helpful staff. Wonderful view from roof-top restaurant."

"Our room was very clean and well appointed and within easy walking distance to the walled city of Lucca. The staff were very friendly and helpful and the breakfast was superb."

"Clean rooms, restaurant food is terrible, staff were very nice in the restaurant though."

"Clean rooms, friendly staff, great amenities. Worth for the amount paid. Love to stay there again, would be for longer stay."

"Clean room , friendly informative staff, close to railway station.. great breakfast "

"Everything was solid besides the staff.. booked for 10 nights and would walk into the hotel with staff chasing me down to the communal bathroom to ask what I was doing here… they all knew me and knew exactly what I was doing there. Happened multiple times specifically the woman at the reception. Otherwise solid hotel if you want to come to Pisa and have good access to the train station (right across from hotel front entrance)"

"Breakfast was excellent"

"Super friendly staff, room was nice and comfortable. The breakfast was great and plenty of choice for food. We really enjoyed our stay. Very close to Pisa s Rossore train station and that made it easy when travelling on."

"⭐☆☆☆☆ Unfortunately, this hotel was not as advertised. The main reason I booked this room was because the listing clearly stated that air conditioning was included. However, upon arrival, I was informed by reception that there was no AC available at all. The room became extremely hot overnight and the only option was to leave the door open, which resulted in mosquitoes and insects flying into the room and biting us throughout the night. There were also several other issues during the stay: • The TV did not work, even after reception attempted to fix it. • A metal shower bracket/shelf detached and fell unexpectedly, nearly hitting my sister’s foot. • There appeared to be no shower gel provided. • There was only one accessible socket near the entrance of the room, which was incredibly inconvenient. The most disappointing part was that when these issues were raised, there was no meaningful resolution offered during the stay. We were told there were no other rooms available and ultimately had to remain in a room that did not match the amenities advertised online. The reception staff were polite, but the property itself needs significant improvements and the listing should accurately reflect what is actually provided. If you are specifically booking for air conditioning, I would strongly recommend confirming directly with the hotel before staying."