San Gwann Holidays

This was our second consecutive stay at the Ramla resort. Our room was set up for accessibility but we noticed a couple of oversights namely no shelf to put toiletries on (no vanity as the sink was slipped for eae of access) and no hooks to hang the supplied bath robes.

Great place and nice stay. Thank you.

After a rocky start with our room, the hotel staff and management were totally amazing Staff throughout the hotel were really helpful and welcoming, always paying close attention to detail Great food options at the hotel, and good number of restaurants. The spread at the buffet breakfast was great Specials shout out to Tamara, Khushi and all the staff we dealt with

The room was noisy but the servicing of the room was very good

Terrible experience. The apartment was in poor condition, and the entire building was filthy, with pigeon droppings and feathers everywhere — impossible to avoid, even inside the flat. The building itself was under construction, which was never disclosed beforehand. The shower was broken — every time we used it, water leaked heavily and flooded the entire bedroom. Communication with the host was awful: our messages before arrival were ignored, and once we arrived at the address, we were denied access until we paid unexpected charges. Only after payment were we redirected to a completely different location, where the host refused to assist us and was rude over the phone. Other tenants had to help us find the apartment. The provider's behavior was deceptive and unprofessional. Avoid at all costs.