Pool
Check availability

Reviews of Hotel Mar Menor

3 out of 5
Hotel Mar Menor
AVDA MAR MENOR, 4, San Javier

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 55 reviews" "
Rating 8 - Good. 23 out of 55 reviews" "
Rating 6 - Okay. 5 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Malgorzata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from GERENTE on 21 Feb 2024
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Hi I checked in to this hotel but I did not lift the window shutter till later on in the day . I was shocked to see that I was living on a garage forecourt ! So I could not use the balcony or have the curtains open as people that were filling their cars with petrol could see ands practically walk into my room as it was on the ground floor it was Awful ! No staff at reception so u went for dinner and when I returned there was still no staff . I was tired so went to bed and left after breakfast and will never return .
Stayed 1 night in Jan 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from gerente on 12 Sept 2022
Gracias por su comentario su opinion es muy importante para nosotros

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Stay - Left Early
Booked three nights here but left eaely. The air-conditioning dripped water onto the floor, even thugh they wanted the unit set no lower than 23C. The safe had no locking mechanism and the bathroom window would not lock. We complained and asked to change rooms. They said there was no free rooms but they would look at the aircon. Other than mopping the floor they did not fix the aircon. With 40C temperatures working air-conditioning is required. On leaving early, we complained to the manager. He simply shrugged and coildnt have cared less. Shocking customer service. Reservé tres noches aquí pero me fui rápidamente. El aire acondicionado goteaba agua en el piso, aunque querían que la unidad no estuviera a menos de 23 ° C. La caja fuerte no tenía mecanismo de cierre y la ventana del baño no cerraba. Nos quejamos y pedimos cambiar de habitación. Dijeron que no había habitaciones libres pero que mirarían el aire acondicionado. Aparte de fregar el suelo, no arreglaron el aire acondicionado. Con temperaturas de 40C se requiere aire acondicionado en funcionamiento. Al salir temprano, nos quejamos al gerente. Simplemente se encogió de hombros y no le habría importado menos. Servicio al cliente impactante.
Stayed 3 nights in Aug 2022

6/10 Okay

John

Stayed 1 night in Jan 2022
Response from gerente on 13 Mar 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and friendly accommodation.
Very comfortable, clean accommodation at convenient location. Friendly staff but note that this is an ‘apartment hotel’ so faculties are appropriate to this time of accommodation. We would recommend the Hotel Mar Menor but note that it is situated close to fairly busy road so some traffic noise can be expected. If possible ask for a room that does not have view onto adjacent petrol station. A convenient and comfortable base if you are exploring the Mar Menor area.
Stayed 4 nights in Oct 2021
Response from gerente on 3 Nov 2021
Thank you for staying with us! Your opinion is very important to us

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from gerente on 5 Sept 2021
Thank you for staying with us! Your opinion is very important to us

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and clean
This is a good hotel for business or house hunting as it is super central. The beach, market and a theatre are around the corner, there is a bus stop, lots of restaurants in walking distance, its all there. The hotel is spotless and there is a continental breakfast included. If you come for a holiday there are other hotels right on the seafront.
Stayed 7 nights in Aug 2021
Response from gerente on 2 Sept 2021
Thank you for staying with us! Your opinion is very important to us

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Clean and friendly, well located for the town with a pleasant cafe as part of the hotel. I would stay here again.
Stayed 1 night in Feb 2021
Response from gerente on 6 Jul 2021
Thank you for staying with us! Your opinion is very important to us

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served its purpose I was house hunting. Good base for seeing mar me or.
Stayed 2 nights in Oct 2020
Response from gerente on 6 Jul 2021
Thank you for staying with us! Your opinion is very important to us

8/10 Good

Lorette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budget hotel.
Check in was straight forward, everywhere very clean, beds comfortable, no noise from outside despite being on a busy road and near a Petrol station. My only criticism was the sound proofing between the rooms was not very good. Good breakfast of tostada, fresh orange juice and coffee.
Stayed 1 night in Sep 2020
Response from gerente on 6 Jul 2021
Thank you for staying with us! Your opinion is very important to us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from gerente on 6 Jul 2021
Thank you for staying with us! Your opinion is very important to us

6/10 Okay

malcolm

Stayed 1 night in Jan 2020
Response from Aurelio Sanmartin Gerente on 25 Feb 2020
su comentario es muy importante para nosotros

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better WiFi coverage would be good, it is patchy at best but the staff did their best to address it.
Stayed 3 nights in Jun 2019
Response from Aurelio Sanmartin on 12 Aug 2019
Thank you for staying with us! Your opinion is very important to us.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend it for sure, the stuff was very helpful, room was very clean,nothing to complain about. Would stay again for sure, Maria and Andrea
Stayed 2 nights in Jun 2019
Response from Aurelio Sanmartin on 12 Aug 2019
Thank you for staying with us! Your opinion is very important to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb accomodation
As always spotlessly clean. Great location. Great staff. Stayed many times. Excellent value for money.
Stayed 1 night in Jun 2019
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Oo9ooooooooooloooooooopooooooooppppppppooooooooooooo
Stayed 2 nights in May 2019
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Arrived no room
We can’t give a true account because we didn’t stay there we arrived to find it fully booked and no rooms available but they did find the booking and said it was their mistake and in a few minutes we were on our way to another hotel very good service and replacement hotel was fine
Stayed 1 night in Feb 2019
Response from Aurelio Sanmartin on 9 Mar 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
Decent location and good value for money - not luxurious but reasonable accommodation
Stayed 1 night in Feb 2019
Response from Aurelio Sanmartin on 20 Feb 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what I wanted. Bus from Alicante stopped right outside that was handy. This time of year there was not much open just a few bars.
Stayed 1 night in Jan 2019
Response from Aurelio Sanmartin on 20 Feb 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Alan Chorlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanjavier
Only problem to close to the petrol station otherwise fine
Stayed 7 nights in Jul 2018
Response from gerente on 26 Aug 2018
gracias por su comentario esperamos atenderlo prosimamente le saluda atentamente Aurelio sanmartin

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Nice family run hotel. Good value for money. Enjoyed breakfast every morning with the locals! Just 5 minutes walk to lovely beach. Will return.
Stayed 8 nights in Jun 2018
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

10/10 Excellent

Mhairi Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
This is an excellent hotel for the price we paid.
Stayed 1 night in Jun 2018
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GERENTE on 8 Apr 2024
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros

4/10 Poor

marc

Stayed 3 nights in Jan 2024
Response from GERENTE on 19 Jan 2024
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GERENTE on 19 Jan 2024
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable a muy buena relacion calidad/pre
Hotel confrtable muy bien comunicado
Stayed 1 night in Dec 2023
Response from gerebnte on 29 Dec 2023
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato, el personal excelente
Stayed 1 night in Oct 2023
Response from GERENTE on 10 Nov 2023
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

6/10 Okay

ENRIQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación calidad y precio
Stayed 1 night in Aug 2023
Response from GERENTE on 14 Sept 2023
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

FRANCISCO JAVIER

Stayed 1 night in Jul 2023
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

José Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo correcto, recomendado.
Habitaciones amplias, acondicionadas, camas cómodas. Prácticamente, en el mismo centro del pueblo de Santiago de la Ribera, con multitud de restaurantes, comercios y zona de ocio y paseo cerca. Desayuno incluido bastante bueno, dentro de lo que ofrece la cafetería. Los precios, quizá, un tanto elevados para el tipo de hotel, pero en verano ya se sabe...
Stayed 1 night in Jul 2023
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

10/10 Excellent

Irene

Stayed 1 night in Apr 2023
Response from GERENTE on 8 May 2023
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für eine Nacht
Wir waren zwar nur eine Nacht da , es war alles in Ordnung!
Stayed 2 nights in Nov 2022
Response from GERENTE on 3 Dec 2022
DANKE FÜR IHREN KOMMENTAR, IHRE MEINUNG IST UNS SEHR WICHTIG

4/10 Poor

Hilde

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotellet var et enkelt sted,vi visste det. Mn vi fikk et rom på bakkeplan mot en slags bakgård. Det var vindu på rommet,men det var mot en vegg, så det kom ikke lys inn. Det var mørkt og trist, uten lys.
Stayed 1 night in Aug 2022
Response from gerente on 12 Sept 2022
Thank you for staying with us! Your opinion is very important to us

8/10 Good

Romane

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2021
Response from gerente on 8 Dec 2021
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

jacqueline

Liked: Cleanliness, staff & service
Badkamer hulp
Even een kleine opmerking over de badkamer. Bad is heel net, maar heel glad. Het zou handig zijn, indien er langs het bad aan de muur een handsteun zou aanwezig zijn
Stayed 7 nights in Nov 2021
Response from gerente on 8 Dec 2021
Bedankt voor uw reactie, uw mening is erg belangrijk voor ons.

10/10 Excellent

Cathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket prisvärt alternativ.
Jättebra hotell för pengen. Rymligt rum och vi hade turen att få den stora balkongen/terassen. Lite väl hårda sängar och en av dem lät bedrövligt, men den vänliga hjälpsamma personalen bytte ut sängen. Har i stort sett bara gott att säga om detta hotell. Vi trivdes jättebra och personalen var jättetrevliga.
Stayed 4 nights in Oct 2021
Response from gerente on 3 Nov 2021
Thank you for staying with us! Your opinion is very important to us

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos
Todo perfecto. Personal muy amable y simpático. Desayuno abundante con varias cosas para escoger. Habitación amplia y terraza agradable. No hay parking privado pero sitio suficiente para aparcar cerca. Solo de vez en cuando pequeños fallos del wifi
Stayed 7 nights in Oct 2021
Response from gerente on 3 Nov 2021
Gracias por su comentario su opinion es muy importante para nosotros

6/10 Okay

Damian

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Viaje a la manga
Stayed 1 night in Aug 2021
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Buena relación calidad-precio.
Hotel sencillo, relativamente cerca de la playa. Ideal para visitar la zona del Mar Menor sin incurrir en gastos elevados. Desayuno incluido rico. Única pega, por la noche no hay nadie en recepción (teléfono para eventualidades).
Stayed 1 night in Jul 2021
Response from gerente on 28 Jul 2021
Gracias por su comentario su opinion es muy importante para nosotros

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Habitación limpia y acogedora
Stayed 1 night in Jun 2021
Response from gerente on 6 Jul 2021
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

Tobias

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from gerente on 6 Jul 2021
Gracias por su comentario su opinion es muy importante para nosotros

10/10 Excellent

Jose Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir
Habitación limpia y cómoda, trato como en familia. Para repetir
Stayed 1 night in Dec 2019
Response from Aurelio Sanmartin Gerente on 9 Jan 2020
Gracias por su comentario su opinion es muy importante para nosotros

8/10 Good

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Aurelio Sanmartin Gerente on 30 Oct 2019
su comentario es muy importante para nosotros gracias por enviarlo le saluda atentamente Aurelio Sanmartin

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trato inmejorable. Preciosa y amplia habitación. Magnìfico frigorífico. Seguramente volveremos a alojarnos en el HOTEL MAR MENOR.
Stayed 11 nights in Jul 2019
Response from Aurelio Sanmartin Gerente on 15 Aug 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor y el personal muy atento y amable. El hotel en general en buen estado
Stayed 2 nights in Jun 2019
Response from Aurelio Sanmartin Gerente on 23 Aug 2019
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lage war gut,auch das dazugehortes caffe war gut,preisleistung sehr gut
Stayed 4 nights in Apr 2019
Response from Aurelio Sanm,artin on 1 May 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Aurelio Sanmartin on 22 Feb 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prijs-kwaliteit prima hotel met vriendelijke, sympathieke familie, zeer propere kamers en eenvoudig maar prima ontbijt met vers sinaassap! Bus naar de luchthaven van Murcia stopt op ong. 200 meter van het hotel!
Stayed 7 nights in Feb 2019
Response from GERENTE on 18 Aug 2023
Gracias por su comentario su opinion es muy importante para nosotros