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Holiday Inn Cucuta by IHG

4.0 star property
Unwind by day in the outdoor pool and refuel for night adventures over dinner at one of two restaurants.

Choose dates to view prices

Relax at Holiday Inn Cucuta, an IHG Hotel, where a rooftop terrace and steam room await. Enjoy international cuisine at one of the two on-site restaurants or unwind with a drink from the poolside bar. Guests can also stay active in the 24-hour gym or catch up on news with free newspapers. The hotel's helpful staff has earned top marks from previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €63
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(50 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (High Floor)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in San José de Cúcuta, Holiday Inn Cucuta by IHG is in the suburbs. Cucuta Museum of Culture and House of General Santander are cultural highlights, and travellers looking to shop may want to visit Ventura Plaza Commercial Center and Sambil San Cristobal Mall. Banco de la Republica Cultural Area and Circus Pop are also worth visiting. Visit our San José de Cúcuta travel guide
Map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Banco de la Republica Cultural Area
    3 min walk - 0.3 km
  • Colon Park
    6 min walk - 0.6 km
  • Ventura Plaza Commercial Center
    6 min walk - 0.6 km
  • Gobernación Norte de Santander
    11 min walk - 1.0 km
  • General Santander Stadium
    16 min walk - 1.4 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    14 min drive

Restaurants

  • Sándwich Qbano
    5 min walk
  • McDonald's
    2 min walk
  • Frisby
    2 min walk
  • Subway
    2 min walk
  • Shanghai Gold House Ventura Plaza
    6 min walk

About this property

Holiday Inn Cucuta by IHG

  • Upscale hotel in the suburbs
  • Consider a stay at Holiday Inn Cucuta by IHG and take advantage of a poolside bar, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Buffet breakfast (surcharge), a 24-hour front desk and luggage storage
    • Free newspapers, concierge services and a banquet hall
    • Tour/ticket information, a front desk safe and ATM/banking services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 96 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning.
  • More amenities include:
    • Bathrooms with designer toiletries and hairdryers
    • 45-inch TVs with premium channels
    • Wardrobes/cupboards, fridges and free infant beds

Similar properties

Lobby
Hampton Inn by Hilton Cucuta
San José de Cúcuta
  • Breakfast included
  • Parking included
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 607 reviews
The price is €74
24 Jul - 25 Jul
Hampton Inn by Hilton Cucuta
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 50,000 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Madeira
  • Terraza Sorrento

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 50000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Cucuta by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Holiday Inn Cucuta by IHG?

As of 20 Jul 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cucuta by IHG on 17 Aug 2026 start from €63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Cucuta by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Cucuta by IHG?

Limited spots are available.

What time is check-in at Holiday Inn Cucuta by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Cucuta by IHG?

Checkout is at 1 PM.

Where is Holiday Inn Cucuta by IHG located?

Situated in the suburbs, this hotel is within a 5-minute walk of Banco de la Republica Cultural Area and Ventura Plaza Commercial Center. Colon Park and Cucuta Museum of Culture are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Cucuta by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 776 out of 1002 reviews
Rating 8 - Good. 140 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations is super convenient, clean room , very friendly staff,
Stayed 2 nights in May 2026
Verified

8/10 Good

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Place to stay, location, amenities, room, convenient next to airport and walking around
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

karim

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff and beautiful room with a great view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Great service, spacious room, good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Great staff, very helpful and friemdly, very nice room, good breakfast buffet.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, food was excellent
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jesus David

Liked: Cleanliness, staff & service, amenities
Comfort and location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Good Value. Pool could use bar service…
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the cleanest hotels, and the staff is attentive with great communication... Absolute 5 stars!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice rooms
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Great breakfast and lunch. Nice area for shopping and food court
Stayed 1 night in Apr 2025
Verified

8/10 Good

Gerson

Liked: Cleanliness, staff & service, amenities
Nice place to stay in Cucuta, Colombia. The hotel is near to shopping center and restaurants.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Alexis Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Very professional and friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great clean and very convenient next to a mayor mall
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Reymon

Liked: Amenities, property conditions & facilities
Amazing food
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. It’s close to a big mall
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nest door to a shopping center, safe , the place is well maintained and spotless clean.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to many dining options at a walkable distance.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and comfort bed.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Selva

Liked: Cleanliness, amenities, property conditions & facilities
Overall good value for money. Price seems to go up each time we stay. Location is good as it’s next to a shopping center.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and kind, there was a slight confusion about the name of the reservation and they were very helpful and resourceful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay. Staff extremely communicative and supportive. Only issue is if you have a car, parking is limited. If this isn't an issue, this was an amazing stay!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Andres

Liked: Amenities
My stay at the Holiday Inn in Cúcuta was excellent. The location is perfect, with shopping centers, restaurants, and stores just steps away, making everything super convenient. The staff was incredibly friendly and attentive at all times—they truly go the extra mile to make you feel welcome. The rooms were in perfect condition: clean, comfortable, and well-maintained. The included breakfast was also a highlight, with a great variety of delicious options. Definitely a top choice for anyone visiting the city.
Stayed 1 night in Apr 2025