Ibis Cúcuta Hotel

Property class: 3.5

Choose dates to view prices

Located close to Colon Park and Cucuta Museum of Culture, Ibis Cúcuta Hotel provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is €45
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed

A hotel room with a bed, desk, chair, and a view of the city through a window.

Room, 1 Double Bed

8.6 out of 10
Excellent
(45 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Plug & Play)

A hotel room with a bed, a desk, a chair, a trash bin, and a wall-mounted lamp.

Superior Room, 1 Double Bed (Plug & Play)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a microwave, a small table, and a wall-mounted lamp.

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

A hotel room with a bed, a hanging lamp, a small table, a chair, a coat rack, and a wall-mounted shelf with a kettle.

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
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About the area

Located in San José de Cúcuta, Ibis Cúcuta Hotel is in the city centre and near the airport. Cucuta Museum of Culture and House of General Santander are cultural highlights, and some of the area's popular attractions include Banco de la Republica Cultural Area and Circus Pop. Enjoy an event or a match at General Santander Stadium, and consider making time for Ecoparque Comfanorte Cúcuta—a top attraction that's not to be missed. Visit our San José de Cúcuta travel guide
Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park
    6 min walk - 0.6 km
  • Gobernación Norte de Santander
    6 min walk - 0.6 km
  • Cucuta Museum of Culture
    6 min walk - 0.6 km
  • Ventura Plaza Commercial Center
    11 min walk - 1.0 km
  • San Jose Cathedral
    11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    15 min drive

Restaurants

  • Punto cero
    2 min walk
  • Cusi's Paella
    3 min walk
  • Vagamonde
    4 min walk
  • Gambeta Pizza Club
    3 min walk
  • Kioto Asian Cuisine
    5 min walk

About this property

Ibis Cúcuta Hotel

  • Hotel near Ventura Plaza Commercial Center
  • Located close to Colon Park and Cucuta Museum of Culture, Ibis Cúcuta Hotel provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
    • A TV in reception, tour/ticket information and concierge services
    • A banquet hall, a lift and coffee/tea in reception
  • Room features
  • All 105 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
  • More amenities include:
    • Bathrooms with rainfall showers and hairdryers
    • Daily housekeeping, desks and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Ibis Cúcuta Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of COP 83300 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ibis Cúcuta Hotel?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Ibis Cúcuta Hotel on 14 Nov 2026 start from €45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ibis Cúcuta Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ibis Cúcuta Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Ibis Cúcuta Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of COP 50000 per vehicle applies.

Where is Ibis Cúcuta Hotel located?

Located in the heart of San José de Cúcuta, this hotel is within a 10-minute walk of Colon Park, Cucuta Museum of Culture and Gobernación Norte de Santander. Ventura Plaza Commercial Center and Banco de la Republica Cultural Area are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ibis Cúcuta Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 596 out of 873 reviews
Rating 8 - Good. 187 out of 873 reviews
Rating 6 - Okay. 43 out of 873 reviews
Rating 4 - Poor. 18 out of 873 reviews
Rating 2 - Terrible. 29 out of 873 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Restaurant had good good, staff very helpfull
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were cleaned everyday.. the staff friendly.. the hotel had a bar.. that brewed fresh coffee.. for the price the stay was excellent and safe.
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room, staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, polite and helpful, Mrs Katherine is always very kind and professional, great location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short layover in Cucuta, very centrally located, clean, friendly staff, very comfortable room
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good experience for our guests. The property is good located and did meet my expectations.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Air conditioner seems to have issues as it was dripping water. But other than that everything is good
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view from the double bedrooms, very bad
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, But Check-In Was a Disaster The hotel itself was great—modern, clean, and well-maintained. The rooms and bathrooms were nice, and the breakfast was good. However, the check-in process was a complete mess. We were a group of over 25 people, yet there was only one person handling check-ins. It took over 30 minutes for a second employee to show up, and by then, we had already been waiting far too long. In total, it took over two hours just to get checked in, which was extremely frustrating after a long trip. Once that ordeal was over, the stay was enjoyable, but the hotel really needs to improve its staffing at the front desk.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping staff, Mardi was extremely helpful and attentive. I love the location and how friendly front desk staff was.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay for a short time
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in city center
Stayed 17 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short and I really enjoyed it. Only the safe had no power and the shower water pressure was low. The rest was excellent. Staff was great and friendly. Will go back soon!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, front desk and cleaning staff were very attentive, professional and helpful. I didn’t enjoy the restaurant. I felt the breakfast was expensive and the quality wasn’t that good. I will definitely stay again at the ibis Cucuta
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Nice stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, You need a fridge in the room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel m, everything is near.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I found the breakfast buffet not worth it, for what it is offered.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Jan 2026