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Four Points by Sheraton San Jose Downtown

3.0 star property
Downtown San Jose's urban retreat puts travelers steps from SAP Center and convention venues while offering modern amenities for both business and leisure

Choose dates to view prices

Four Points by Sheraton San Jose Downtown occupies prime city center real estate, offering a rooftop terrace for relaxation. Guests enjoy free WiFi, an on-site gym, and a business center. Visitors consistently praise the attentive staff and convenient dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is €123
includes taxes & fees
4 Jun - 5 Jun

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About this property

Four Points by Sheraton San Jose Downtown

  • Hotel near SAP Center at San Jose
  • Close to San Jose McEnery Convention Center and CSU San Jose State University, Four Points by Sheraton San Jose Downtown provides dry cleaning/laundry services, a bar and a gym. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a business centre and a restaurant.
  • Other perks include:
    • Self-parking (surcharge), express check-out and ATM/banking services
    • A lift, luggage storage and 2 meeting rooms
    • A TV in reception, a vending machine and smoke-free property
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 86 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 55-inch TVs with premium channels
    • Recycling, fridges and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Four Points by Sheraton San Jose Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on 4 Jun 2026 start from €123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton San Jose Downtown?

Self-parking is available for USD 42 per night.

What time is check-in at Four Points by Sheraton San Jose Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton San Jose Downtown?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton San Jose Downtown located?

Located in Downtown San Jose, this hotel is within a 5-minute walk of California Theater and San Jose McEnery Convention Center. Silicon Valley and CSU San Jose State University are also within 1 mile (2 km). San Antonio Station and Convention Center Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Landon

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and nice location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Spacious, clean room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable bed and staff was very friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Collen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, very convenient location. Would definitely stay there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Wonderful staff, clean room and location was perfect!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Christina

Liked: Staff & service, property conditions & facilities
Clean hotel near convention center, but restaurant was empty at dinner time, chairs were scattered all over the place like they were in storage but they were open. Staff was incredible!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
The check-in was easy, and the room was very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GRETCHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team was friendly, room was clean, great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location in downtown, but somewhat noisy since the buses run right next to it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff nice big clean room. Close walk to everything..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Helana

Liked: Cleanliness, staff & service, amenities
Great customer service and warm inviting room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fredy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Overall it was a nice place, no complaints the best part though was the proximity to everything. Great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near restaurants, coffee shops and downtown venues, all within walking distance.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Deyar

Liked: Cleanliness, staff & service, amenities
Friendly staff at check in. Convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous and comfy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed my stay, perfect location to explore downtown san jose!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable for downtown SJ.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly and obliging staff. The room was fine and clean. A bit of an old world charm. Nice to have a coffee maker in the room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kristen Marie

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and very accommodating. Clean room and comfortable bed. Can’t complain at all!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and safe
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, the staff were super friendly and the wifi was fast.
Stayed 1 night in Oct 2025