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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Travelers can rejuvenate in the sauna or get energized with a workout at this Silicon Valley hotel, where multilingual staff help plan local adventures

Choose dates to view prices

Located near San Jose State University, SureStay Plus Hotel by Best Western San Jose Central City offers a sauna, gym, and free WiFi. Explore nearby attractions like Santa Clara County Fairgrounds. Helpful staff provide dry cleaning and laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is €108
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is SureStay Plus Hotel by Best Western San Jose Central City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on 28 May 2026 start from €108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western San Jose Central City?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Checkout is at noon. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Jose Central City located?

Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds, and within 3 mi (5 km) of CSU San Jose State University and San Jose McEnery Convention Center. San Jose Center for the Performing Arts and Raging Waters are also within 6 mi (10 km). Capitol Station (Caltrain) is 21 minutes by foot.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

Reviews

Verified

6/10 Okay

Quintin

Parking was trouble free and breakfast was a nice touch.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Maricella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness
The room was clean and the breakfast was nice.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very pleasant. Clean, quiet and very roomy room at a very reasonable price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Damaia

Liked: Cleanliness, staff & service, amenities
The staff, especially Dinesh at check-in were all friendly and helpful during the stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the room was very clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dave

Liked: Cleanliness
Room was clean and the gentleman that checked me in was pleasant
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lacretia

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Parking was nice. I was able to see my car from the room. Breakfast was great. Overall a good place to stay but TV did not work right and housekeeping knocked at 9am asking if I was checking out
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anai

Liked: Cleanliness, staff & service, amenities
Staff amazing, VERY POLITE , EVEN THE HOLIDAY INN STAFF!!! I HAVE NOT DEALT WITH SUCH CUSTOMER SERVICE DRIVEN PEOPLE SINCE PRE-COVID!!!! ABOVE AND BEYOND SERVICE!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Convenient location to Hellyer South San Jose area. Good breakfast items. Next door to fairgrounds. Inexpensive stay. Friendly hotel hosts.
View from the balcony I overlooking pool and Christmas lights at the fairgrounds.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was smooth and staff was kind. Location of hotel was unsafe and pictures of property online were overly enhanced compared to what you see in person. One out of our two rooms was not clean upon stay and we were unable to get ahold of staff to help until second day when cleaners came. Loud surroundings at night with people walking close to doors and testing whether doors were locked, felt unsafe to go to sleep.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Khara J

Liked: Cleanliness, staff & service, amenities
Delicious biscuits and gravy at the breakfast buffet. Lots of other choices as well and included with your room and also free parking. Room was crazy CLEAN!!! I didn’t expect such quality and such an affordable rate. The man that is part owner and works the front desk is so kind. All the staff is very friendly. You will like this place and it’s safe and family friendly.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

C

Liked: Cleanliness
Disliked: Property conditions & facilities
Room is not sound proofing. Lot of noise from neighbors even in early morning hours. Good breakfast though and fair price though.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bebs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Safe and clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fermin

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very friendly. Staff at the kitchen was friendlyas well... but no parking by 10pm
Stayed 1 night in Oct 2025
Verified

8/10 Good

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a nice sized bathroom.Had a problem with the TV and desk clerk said he would come in 5-10 min.and he was there in 2.Continental breakfast was average.Would return.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wiebke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was located at the Holiday Inn Express. Rooms are spacious and clean. Small gym, but extremely hot, as the Sauna is located in that area too. Breakfast is basic, but fruit available.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nichole

While the room was not clean to my standards, it was satisfactory and the water heater did not have enough of a capacity to fill up the jetted tub.That was okay as well.The bed was very comfortable
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, amenities
This is a rundown motel, not a quality hotel. The lobby and room both smelled terrible. I checked in an left immediately. What do I have to do to get a refund?
Stayed 1 night in Jan 2026
Verified

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, basic room. Parking was a bit congested. Property was well lit and clean.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little outdated, but was still clean. Comfortable night sleep, free breakfast extra bonus
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Athenas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, only thing i could say was that we checked in at 5pm and there was nobody at the front desk or lobby until 30 minutes later when they all came at once. Everything was neat and tidy though, overall good experience :)
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Clean room and comfortable bed. TV had many options. Breakfast was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bebs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Parking available
Stayed 5 nights in Jun 2025