Hyatt House San Juan

3.5 star property
Comfortable hotel, walk to Puerto Rico Convention Center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hyatt House San Juan

Outdoor pool
Front of property – evening/night
Suite, 1 Bedroom, Bay View (San Juan)
Daily buffet breakfast for a fee
Pet-friendly
Reviews
9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Gym
    GymGym
The price is €212
Price available on 15/7/2024

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Popular LocationDistrito T-Mobile6 min walk
  • Popular LocationPan American Pier8 min walk
  • Popular LocationPuerto Rico Convention Center9 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite King

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

One Bedroom King Suite

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Guestroom King View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Den, No Sofabed)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bay View (San Juan)

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Juan

Hyatt House San Juan is located in Santurce, a neighbourhood in San Juan, and is in the entertainment district and near the beach. Castillo San Felipe del Morro is a notable landmark, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Pan American Pier and Distrito T-Mobile are two other places to visit that come recommended. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and ziplining nearby.

What's nearby

  • Distrito T-Mobile - 6 min walk
  • Pan American Pier - 8 min walk
  • Puerto Rico Convention Center - 9 min walk
  • Condado Beach - 13 min walk
  • Escambron Beach - 4 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Denko Asian Eatery - ‬6 min walk
  • ‪Éter Rooftop & Lounge - ‬7 min walk
  • ‪Casita Miramar - ‬10 min walk

About this property

Hyatt House San Juan

Hotel near Distrito T-Mobile
Located close to Puerto Rico Convention Center and Pan American Pier, Hyatt House San Juan provides a corner/local shop, a terrace and a coffee shop/cafe. The on-site restaurant, H Bar, serves light fare. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and coffee/tea in reception
  • A 24-hour front desk, barbecues and a billiards/pool table
  • Laundry services, a lift and a TV in reception
  • Guest reviews say great things about the location
Room features
All 126 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay, plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 16 per cent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Does Hyatt House San Juan have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt House San Juan?

As of 17 Jun 2024, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on 15 Jul 2024 start from €182.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House San Juan pet-friendly?

Yes, Hyatt House San Juan allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt House San Juan?

Self-parking is available for USD 18.00 per night.

What time is check-in at Hyatt House San Juan?

Check-in start time: 4 PM; check-in end time: 6 AM.

What time is check-out at Hyatt House San Juan?

Checkout is at noon.

Where is Hyatt House San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Distrito T-Mobile, Pan American Pier and Puerto Rico Convention Center. Escambron Beach is 1.1 mi (1.7 km) away.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1008 reviews" "
Rating 8 - Good. 224 out of 1008 reviews" "
Rating 6 - Okay. 65 out of 1008 reviews" "
Rating 4 - Poor. 31 out of 1008 reviews" "
Rating 2 - Terrible. 31 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Gina, Boqueron

Travelled with family, Business traveller
Liked: Staff & service
The room that I booked was not available. They gave me another room (not with the same amenities as the one I booked) after I made a complaint; they also gave me a refund.
Stayed 1 night in Jun 2024

10/10 Excellent

Cristi M.

Liked: Cleanliness, staff & service, property conditions & facilities
Love, very comfortable!
Stayed 2 nights in May 2024

8/10 Good

Julio

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the location is ideal
Stayed 1 night in May 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excell ent room much better than expected
Stayed 1 night in Jun 2024

10/10 Excellent

Rodolfo, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Apr 2024

2/10 Terrible

Emely

Disliked: Cleanliness, staff & service
My personal property was stolen from the hotel on my day of checkout I notified staff and until today 6/5 i have yet to hear from corporate, the hotel or anyone . I will NEVER stay again
Stayed 2 nights in May 2024

10/10 Excellent

Dolores, St Clair Shores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and courteous staff! Beautiful clean rooms with everything you could possibly need! Breakfast was wonderful! My husband loved the bed. Comfy and cozy. Slept like a king!
Stayed 1 night in Jun 2024

10/10 Excellent

HILDA R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt House was perfectly located in the middle of San Juan and other cities nearby. Right in front of the Convention Center. The facilities are excellent. The service was great. I will stay there again.
Stayed 2 nights in May 2024

2/10 Terrible

Anicia, Mayaguez

Liked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Business traveller
Check in time is 1600. I checked in at 1530. The room was not ready until 1635! One of the agents actually said check in is at 1600 but that doesn’t mean you get a room at 1600! The next morning I asked the front desk and they said there was a group that paid for an extended checkout and thus there wasn’t enough time for the cleaning staff to get the rooms ready by 1600! I was exhausted from a long day of physical work and just wanted to shower, eat and go to bed. There were other guest also waiting for their rooms. Extended checkout at the expense of new guest is not polite. This was about my 6th time staying at the Hyatt House.
Stayed 2 nights in May 2024