The Condado Plaza Hotel sits on Condado Beach's white sands. Guests can choose from two outdoor pools and enjoy snorkeling in turquoise waters. Relax on sun loungers, dine at two on-site American cuisine restaurants, and take advantage of a 24-hour gym and shopping options.
Located in Condado, a neighbourhood in San Juan, The Condado Plaza Hotel is near the airport and on the beach. Fort San Jeronimo and Castillo San Felipe del Morro are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Parque La Ventana al Mar. Distrito T-Mobile and Conservatory of Music of Puerto Rico are two other places to visit that come recommended. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby. Visit our San Juan travel guide
Located close to Parque La Ventana al Mar and Conservatory of Music of Puerto Rico, The Condado Plaza Hotel provides a swim-up bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a beachfront location, sunloungers and kayaking. Enjoy a poolside location and more at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities such as snorkelling. A terrace, shopping on-site and a coffee shop/cafe are available to all guests.
Other perks at this resort include:
2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
Express check-out, babysitting (surcharge) and water sports equipment
A ballroom, concierge services and luggage storage
Guest reviews give top marks for the pool, helpful staff and location
Room features
All 281 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
Childcare services and free infant beds
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Aqua Bar
Starbucks
Things to do
2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkelling
Water sports equipment
Waterslide
Family friendly
2 outdoor pools
Children's pool
Grocery/convenience store
In-room babysitting
In-room cot
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
2 meeting rooms
6,449 square feet of conference space
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
10 floors
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
Pay films
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
Additional inclusions
Fitness centre access
WiFi access (may be limited)
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 7 to 25 per person
Self-parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does The Condado Plaza Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at The Condado Plaza Hotel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on 3 Jun 2026 start from €243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Condado Plaza Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Condado Plaza Hotel?
Self-parking is available for USD 25.65 per night. Valet parking is available for USD 31.22 per night.
What time is check-in at The Condado Plaza Hotel?
Check-in start time: 4 PM; check-in end time: midnight. Early check-in is available for a fee of USD 60.00 (subject to availability).
What time is check-out at The Condado Plaza Hotel?
Checkout is at 11:00 AM. Late checkout is available for USD 75 (subject to availability).
Where is The Condado Plaza Hotel located?
Located in Condado, this beachfront resort is in the city centre and within a 10-minute walk of Condado Beach and Parque La Ventana al Mar. Luis Muñoz Rivera Park and Third Millennium Park are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Condado Plaza Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing staff, amazing view, private beach access, two pools, store on site, Starbucks attached, enterprise rental car attached… everything you could need to relax and enjoy. My only note is I wish the rooms had microwaves.
Cynthia
Stayed 4 nights in May 2026
Verified
10/10 Excellent
Saul
17 Apr 2026
Yes the view of the ocean was great I would definitely stay there again we are already making plans to go again
They need a little bit of a remodel on the rooms but they weren’t bad but the amenities make up for it, beach and pool was beautiful, great food for a hotel too.
The pool and beach were clean, organized and always available. The room was always tidy clean and modern, the view of the main road Ashbourne was really nice. Access to entertainment and eateries were great. Would recommend a stay here to anyone .
The hotel was very nice and the staff were plessant
Nicholas
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Natasha
22 Apr 2026
Liked: Cleanliness, staff & service, amenities
The hotel, location and staff was excellent 10/10, just wish they update the rm decor&furniture. I would definitely go back👍☀️
Natasha
Stayed 5 nights in Apr 2026
Verified
8/10 Good
Shuntel
13 Apr 2026
Liked: Cleanliness, staff & service, amenities
I Loved the pool area and the beach area it was wonderful... But the property itself needs a little work. I Loved my room, the view was amazing!
Shuntel
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Keyarah
4 Apr 2026
Liked: Cleanliness
Pool was really nice. The view is AMAZING. The location was great if you didnt want to rent a car
Keyarah
Stayed 5 nights in Mar 2026
Verified
8/10 Good
Roger
19 Apr 2026
Liked: Cleanliness, staff & service
We enjoyed the location and the fact that it was on the beach. There was no breakfast place although the other Hilton across the street did have breakfast.