San Juan Ozolotepec Hotels

"All staff was incredibly friendly and helpful. They know much more english than we did spanish, and were happy to help with our needs and left us alway feeling welcomed, satisfied and safe. Food was very plentiful, and i appreciated the change up and variety "

"I would go back. Staff was excellent. Food was great! Rooms were comfortable!"

"The shoreline is not swimmable at all despite what is advertised. Significant currents. Also the room itself was quite run down and not fully equipped with amenities like a blow dryer or ironing board. The most significant issue for us was a lack of towels in the room. No bath mat was provided and we were only equipped with face cloths and one hand towel on about 4 days out of our 7 day stay. Only one bath towel per person was provided. The other issue is that you are provided with limited water bottles-1 small one per person per day and are charged extra if you require more. The beach and grounds are beautiful but overall the hotel toom was run down. Definitely not a 5 star experience. More like 2-3 stars. "

"The beach club was very nice including the pool and the beach. The rooms were clean and decent with fantastic air conditioning. I wish I had known that there was no fridge or coffee maker in the room. Buffet 7-11 am at the resort and then 7pm for supper. Near the end of our stay, we found we could order a snack in between this time. There was a shuttle to the beach club starting at 9:30 am but there were no drinks served until 11:00 and no food until 1:00. It would’ve been nice to know these things ahead of time. The food was ok. "

"Mis vacaciones de cumpleaños fueron como si estuviera en un lugar con ambulantes pero los ambulantes fueron el staff muy insistentes de tomar una plática con la agencia de viajes HYATT❌ de verdad pésima calidad de no poder andar libre por los pasillos o ir a comer es real mente agotador y desagradable el tener que lidiar con personas así cuando son vacaciones deberían respetar la decisión de cada persona. No volvería En la limpieza mi duvet estaba sucio 🤢"

"This is a smaller resort, but nice. We went the week after Easter, so it was quite busy for the first part, but died down the last couple of days. There were two buffets for breakfast, but we only went to one of them. There were three al a cartes, and we only made it to two, but they were both very good. The beach was beautiful!"

"Staff are excellent. Great location. Comfy and clean bed. We were quite happy with our one night stay. "

"Breakfast was wonderful and delicious. Staff very nice and welcoming. Pool very clean. In good location"

"A very high quality hotel, beautiful beach setting, nice pool and lounge chair areas. Decent restaurants "