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"Gym was adequate."

"Got room 1.5hr after check in time. We reserved 3 rooms all same type but one of them was lower category. We had to take that room for 1 night. But we requested a change and hotel gave us a higher end for the rest of our stay. Question is: why they did not give the same 3 rooms from the beginning. What's the purpose of paying to reserve the rooms if the hotel won't honor the request. Maybe they thought people won't complaint and just keep quiet. That's a very low tactic if they do that on purpose. Hope they stop doing that. Therefore I don't think I can recommend them. "

"Great atmosphere! Would go back. My mountain view room was not mountain, more like a cement wall. I stayrd in room 10. "

"Beautiful room and view. Lots of options for dining and beach options. Go early to secure a beach chair and ensure you reserve restaurants. "

"The food was not great, I think it needs to be more authentic and not to accommodate to one type of tourist. During our stay they didn’t respect our sig of do not disturb and we felt that our privacy was violated."

"It's a prime spot for anything you want to do from the Bay tours or the waterfall tour. Staff is super friendly and accommodating. I will definitely be coming back!"

"Everything is nearby. La Petrona Cafe staff are awesome and very nice. The hotel is beautiful and very clean. The pool area is very pretty. We will definitely be going back. "

"Pool was perfect to help cool off. Good selection of chairs. Staff were very fruendly"

"The hotel has 2 beaches but only one is swimmable. That beach has a lot of rock in the water so the swimming area is very small. Restaurant was so busy on gala night we couldn’t find a table and they ran out of plates and cutlery, I ate my dinner with a dessert spoon. They ran out of wine every single night and the drinks were very watered down. "