Outdoor pool

Reviews of Hotel Florencia San Miguel

3 out of 5
Hotel Florencia San Miguel
Carretera Panamerica km. 131, San Miguel, San Miguel

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 144 reviews" "
Rating 8 - Good. 42 out of 144 reviews" "
Rating 6 - Okay. 14 out of 144 reviews" "
Rating 4 - Poor. 1 out of 144 reviews" "
Rating 2 - Terrible. 11 out of 144 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a great pool, food and drinks were brought to the pool by Wilson a great waiter and excellent in customer service.
Stayed 1 night in Apr 2024

8/10 Good

Marie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I like this place the only thing I don’t like is they have to put more attention to maintenance in the rooms, also provide mini fridge for customers convenience because there is hot weather, also microwave is important. Cable tv service is also something is not working. They have to improve those things, because the price is not cheap.
Stayed 5 nights in Apr 2024

10/10 Excellent

Gilmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven, Manitou Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, it’s quiet, clean, WiFi is good and the AC works. I’m happy.
Stayed 1 night in Mar 2024

6/10 Okay

Gloria

Travelled with family
I was not told by Expedia, that hotel was going to charge me additional charge. I was not happy, every time I want it to get in the pool there was always full. Also private party. They were prostitution going on, In the pool. My rental got hit by one the kid that was playing soccer in the parking. I went to the reception are. They looked at me like I had five head. They do not do anything about it.
Stayed 5 nights in Mar 2024

10/10 Excellent

Manuel

Liked: Amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Elsi

Disliked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Samuel

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
All
Stayed 3 nights in Feb 2024

8/10 Good

Victor M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Santos, Jeronimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Jason

Stayed 3 nights in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
It’s a good poca to stay for a few days…
Stayed 3 nights in Jan 2024

6/10 Okay

David

Travelled with family
Disliked: Amenities, property conditions & facilities
I felt the room was a bit too small and it looked like it had not been cleaned. The next day I found a scorpion in the bathroom after coming back from doing some errands in town. The manager however did take care of disposing of the scorpion.
Stayed 4 nights in Dec 2023

6/10 Okay

Atilio.Aguilar

Travelled with partner
La mayoria de meseros en el restaurante no son muy amigables son muy serios
Stayed 4 nights in Nov 2023

8/10 Good

roberto

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2023

10/10 Excellent

Rodil, Rockville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest and excellent prices.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 9 nights in Nov 2023

10/10 Excellent

Billy

Stayed 1 night in Nov 2023

10/10 Excellent

Francisco

Stayed 6 nights in Nov 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

CALIXTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Clean Hotel and Value
Hotel Florencia is a great safe enclosed parking with security and best price for the quality!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Oscar

Stayed 3 nights in Oct 2023

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient their restaurant is exquisite recommended
Stayed 2 nights in Aug 2023

6/10 Okay

Hector

Stayed 2 nights in Aug 2023

8/10 Good

marlene

Travelled with family
Liked: Staff & service
I like the staff Mr Jose the supervisor was super helpful and some of the staff was good, the room needed, fridge, phone to communicate with the receptionist, overall the the stay was convenient
Stayed 1 night in Jul 2023

10/10 Excellent

elisa, Silver spring

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place. Very safe and food is great!
Stayed 2 nights in Jun 2023

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, property conditions & facilities
It has a good environment staff is super friendly breakfast is delicious overall I love the stay and would recommend
Stayed 2 nights in May 2023

8/10 Good

Xiomara

Travelled with family
Liked: Staff & service, property conditions & facilities
It was okay just the bathroom not really clean
Stayed 1 night in May 2023

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe. You park your car inside the courtyard area and there is an armed guard 24/7. It is simple, but clean. The pool is small, but very pretty, partly in the shade and very well maintained. The free breakfast is buffet style and is FANTASTIC! Lots of selections, real cooked food, fresh juice, fresh fruit. No hot water, but not too bad. I know of no hotel that has hot water...lol.
Stayed 3 nights in Apr 2023

10/10 Excellent

Antonia

Stayed 1 night in Apr 2023

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is excellent. Too noisy at midnight
Stayed 1 night in Mar 2023

10/10 Excellent

Maria Jacqueline, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Is very clean safe and stuff is excellent
Stayed 7 nights in Mar 2023

8/10 Good

Juana

Stayed 3 nights in Mar 2023

8/10 Good

Helen

Travelled with family
Liked: Staff & service
Disliked: Amenities
Conveniently located. The staff was very polite and pleasant.The free buffet breakfast was amazing. The hotel was doing some upgrades while we stayed so the pool was not available. Also, they didn't have hot water. I'm not sure why but the room we stayed was very humid and smelled unclean. The room itself was neat but the smell didn't go away. The furniture looked very old and the indoor doorknobs were lose.
Stayed 9 nights in Mar 2023

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Juana

Liked: Cleanliness, staff & service
Safe
Stayed 4 nights in Mar 2023

10/10 Excellent

Antonio

Stayed 1 night in Mar 2023

10/10 Excellent

Yonix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! I would stay here again and I highly recommended.
Stayed 1 night in Mar 2023

10/10 Excellent

Kewin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and place to stay 🙏😮‍💨
Stayed 1 night in Mar 2023

6/10 Okay

manuael

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A/c not working well, the bed terrible,bathroom very tiny and shower nozzle dirty and water very little coming out, the food very delicious and nice and clean
Stayed 5 nights in Feb 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

8/10 Good

Freddy

Stayed 1 night in Feb 2023

8/10 Good

Juana

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable too

10/10 Excellent

Roxana