Located in San Pablo del Lago, Medina del Lago is in a rural area and in the mountains. Cayambe Coca Ecological Reserve and Lago San Pablo reflect the area's natural beauty and area attractions include Araque Water Park and Tahuantinsuyo Weaving Workshop. Take the opportunity to explore the area for outdoor excitement like horse riding.
Instituto Otavaleño de Antropología - 10 min drive
El Lechero - 12 min drive
Plaza de Ponchos - 12 min drive
Getting around
Ibarra Station - 53 min drive
Quito (UIO-Mariscal Sucre Intl.) - 97 min drive
Restaurants
Jardín del cajas - 8 min drive
Café pachamama - 12 min drive
El Palacio del Señor Bizcocho - 8 min drive
La tabilta del tartaro - 12 min drive
La Taberna - 11 min drive
About this property
Medina del Lago
Upscale family-friendly hotel in the mountains
Take advantage of free continental breakfast, a terrace and a coffee shop/cafe at Medina del Lago. Treat yourself to a Swedish massage or other spa services. Enjoy the health club, as well as activities, such as archery and horse riding. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
An indoor pool
Free self-parking
Bike hire, a round-trip airport shuttle (surcharge) and 1 meeting room
A front desk safe, tour/ticket information and concierge services
Guest reviews say good things about the overall condition
Room features
All guest rooms at Medina del Lago have comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
More amenities include:
Egyptian cotton sheets and down duvets
Rainfall showers, free toiletries and hairdryers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, daily housekeeping and phones
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge)
Free self parking on site
Food and drink
Free continental breakfast available daily 8 AM to 10 AM
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Archery
Bicycle rentals
Health club
Horseback riding/rentals
Indoor pool
Playground
Family friendly
Arcade/game room
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Proposal/romance packages
Tour and ticket assistance
Business services
Business centre
Meeting room
Outdoors
Garden
In the mountains
Outdoor entertainment area
Terrace
Spa
Hot stone massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
3 floors
Ballroom
Building
Built in 2016
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian-cotton sheets
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels
Entertainment
Flat-screen TV with satellite channels
Food and drink
Limited room service
More
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out fee: USD 60
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 60.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 70 per vehicle (one way)
Late check-out fee: USD 60
Cleaning/housekeeping/linen are available for an additional fee
Rollaway bed fee: USD 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago
Frequently asked questions
Does Medina del Lago have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Medina del Lago?
As of 14 Jun 2024, prices found for a 1-night stay for 2 adults at Medina del Lago on 15 Jun 2024 start from €175.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Medina del Lago pet-friendly?
No, pets are not allowed at this property.
How much is parking at Medina del Lago?
Self-parking is free at this property.
What time is check-in at Medina del Lago?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Medina del Lago?
Checkout is at noon. Late checkout is available for USD 60.
Does Medina del Lago provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 70 per vehicle applies.
Where is Medina del Lago located?
This family-friendly San Pablo del Lago hotel is located in the mountains, within 3 mi (5 km) of Araque Water Park and Lago San Pablo. Tahuantinsuyo Weaving Workshop and Megasaurios Park are also within 6 miles (10 km).
Medina del Lago Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 35 out of 45 reviews" "
10 - Excellent
35
Rating 8 - Good. 6 out of 45 reviews" "
8 - Good
6
Rating 6 - Okay. 1 out of 45 reviews" "
6 - Okay
1
Rating 4 - Poor. 2 out of 45 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 45 reviews" "
2 - Terrible
1
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Daria
29 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Best hotel in the area with outstanding view
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels.
While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for).
The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route.
Would highly recommend if going to lago san pablo.
Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.