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"The hotel is no where near where it is advertised, the listing shows it right in Guatape and a 3 minute walk to the square. It is a 30 minute walk to the square! The hot tubs never had water in them. The staff was unfriendly and barely acknowledged you when you came and went. When we got off the bus we walked to the advertised location to discover it was not there, it took at least a half an hour to find the hotel location and another half an hour to walk there. FALSE ADVERTISING!"

"Staff superb. They are very accomodating. Love the firepit and hottub at night. Very beautiful okace, the best in the area. "

"The Cabañas were very well taken care of. And the staff was very attentive to our needs"

"Kind staff. Beautiful surroundings. Good food. "

"Fue excelente todo "

"Beautiful hotel "

"staff was amazing !! room was spotless. everything was beyond perfect . special thanks to Ruben and Johan for making everything special. This was definetly an unforgettable experience for us and the kids "

"Everything was excellent, staff, food, room, service. I enjoyed my stay "

"The rooms, the view, food and the staff was excellent!!! Hope to be back again the experience was nothing but excellence. Loved every bit of it."