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Reviews of Monte Ulia Hotel

1 out of 5
Monte Ulia Hotel
Avenida Alcalde Jose Elosegi 21, San Sebastián, Gipuzkoa

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 392 reviews" "
Rating 8 - Good. 176 out of 392 reviews" "
Rating 6 - Okay. 64 out of 392 reviews" "
Rating 4 - Poor. 15 out of 392 reviews" "
Rating 2 - Terrible. 2 out of 392 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

L

Stayed 1 night in Dec 2023

8/10 Good

Veronika

Liked: Cleanliness, staff & service, room comfort
Convenient hotel a bus ride away from the center
The hotel is a bus ride away from the city center, so it’s very convenient when you need free parking in the city. Our bedroom had a roof leak but the room was comfortable.
Stayed 2 nights in Nov 2023

8/10 Good

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Could be quieter, and the ventilation (bathroom) needs improvement, but its otherwise a nice place.
Stayed 1 night in Oct 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean and very comfortable beds. Shower head holder was broken so had to hold it while showering which was difficult. Otherwise a great stay
Stayed 3 nights in Oct 2023

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option if you dont mind a short bus ride to downtown or a 15 min walk
Stayed 2 nights in Sep 2023

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Poor
Stayed 3 nights in Aug 2023

10/10 Excellent

Tanus

Stayed 1 night in Jul 2023

8/10 Good

Jean-Marc

Stayed 1 night in Jul 2023

10/10 Excellent

Janet

Stayed 1 night in Jun 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days in San Sebastian
The hotel was clean, basic, comfortable and well placed for visiting San Sebastián. It took about half an hour to walk into town. The bus service was cheap and efficient.
Stayed 2 nights in May 2023

2/10 Terrible

Val

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a 1 star hotel
Comfortable and clean hotel. Free parking is a bonus as San Sebastian doesn't seem to have many parking spaces. Friendly reception and quick check in. Room was clean and comfortable. Never a 1 star hotel. 3 star would be right. Good transport links into the city centre with numerous bus options right outside.
Stayed 2 nights in Apr 2023

10/10 Excellent

Pilar Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Amazing service!! Staff very nice and helpful all the time. Very approachable and friendly. Room spotles and very comfortable. Really nice breakfast even though it was not included. This hotel is recommendable 100%.
Stayed 1 night in Apr 2023

10/10 Excellent

Nicholas you

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff 3rd stay at this Hotel, very good for getting into the centre of San Sebastián by bus or taxi.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monte Ulia
Staff were very friendly and efficient. Spoke excellent English. Breakfast was good. Only 30 min walk into San Sebastian Old Town
Stayed 2 nights in Jan 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Perfect place to stay in San Sebastian if you have a car.

6/10 Okay

Maxine

Stayed 9 nights in Dec 2022

8/10 Good

Martin

Stayed 1 night in Nov 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful on arrival. Good location. 15-20 minutes walk to downtown. Clean comfortable beds. Room had a balcony with chairs and table. Good parking. More like a 2-3 star hotel. Would stay there again.
Stayed 3 nights in Oct 2022

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Too far out of the town
Stayed 2 nights in Oct 2022

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice safe and comfortable hotel
A trip with friends. All tqn smoothly, the staff were excellent and the rooms comfortable although the bathrooms were a little cramped. Everything was on hand and I would book again. About 30 minutes walk from the main beach but easy to hop onto a bus and het there that way.
Stayed 1 night in Sep 2022

6/10 Okay

sidika

Stayed 2 nights in Aug 2022

6/10 Okay

Christine

Stayed 3 nights in Aug 2022

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Money
The hotel was placed in a good position, with easy links into the city centre. The staff was very friendly. The room was very very clean. The beds were comfortable, though the bathroom was a little small. I would definitely stay here again!
Stayed 6 nights in Jun 2022

10/10 Excellent

Tiit

Stayed 3 nights in Jun 2022

8/10 Good

Arturo, santiago

Liked: Cleanliness, staff & service, amenities
Very convenient location. Easy to go to the old downtown either walking or by public transportation.
Stayed 3 nights in Apr 2022

10/10 Excellent

John

Stayed 1 night in Mar 2022

10/10 Excellent

Mel

Stayed 1 night in Mar 2022

10/10 Excellent

Nicholas you

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastián is an amazing place, specially at this time of the year.
Stayed 2 nights in Dec 2021

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Poor value
Very small room. Shower door would not stay closed so lots of water ended up on the floor. No hangers in the wardrobe. Door handle fell off. It was conveniently situated for my needs and parking was free. However, for £76 for the night it was hugely overpriced. I would be happy pay £40. The receptionist was helpful in helping me sort out the easiest way from the hotel to the motorway to Bilbao.
Stayed 1 night in Oct 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Hotel staff very helpful . Great hotel for 1 night
Stayed 1 night in Oct 2021

8/10 Good

F

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2021
Response from recepción on 3 Aug 2021
¡Gracias por alojarte aquí! Tu valoración es muy importante para nosotros.

8/10 Good

jolita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Really good, pet-friendly hotel, with an amazingly helpful receptionist who went 'over and above the call of duty' to help us! Would def recommend this hotel and stay there again myself. 10 out of 10!
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking Within easy access of town centre for shops and restaurants
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Monte Ulia
Easy location to walk into town, but the hotel feels old and in need of a refurb. Tiny shower. The tap got so hot it burned both of us. Very noisy main road outside.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
the toilet and electronic plugs need improve. Great services from the staff.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Jamie

Adequate with on-site parking
We mainly chose this location because it had on-site parking, so it's off the beaten path. It was adequate. I did think it was odd that I had to provide my room number in order to be provided two glasses for wine.
Stayed 3 nights in Jul 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
good connection to old town and good price
We stayed for 2 nights choose here as it was cheaper then staying in old town and with bus stop right out front it was only 7min into old town and cost €1.70 each which run every 5 min. Quite and safe area even though on a main road. Great strong. water pressure in shower , we had a good size balcony, rooms a bit outdated but comfortable enough. No kettle but small bar fridge. Lady at reception was helpful with directions and spoke English and added bonus of free onsite parking and lift. Air conditioning in room worked well just ask reception to adjust it to the temperature you require. cant comment on breakfast as we didn’t try. Can walk to a beach within about 15min. Overall happy with the hotel, cost and location.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It had a balcony and the bathroom was quite spacious. The location was not close to town.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staf!
The staff was so pleasant and super helpful. Location was close to a bus line and about a mile or mile and a half walk to the city centre.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsite restaurant was very nice. Hotel staff was very friendly and helpful.
Stayed 1 night in Apr 2019

8/10 Good

Jeongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice breakfast. Room is a bit small but I enjoyed a spaceous balcony. It was hard to find this hotel using my navigator. Staff are kind.
Stayed 1 night in Jun 2018

6/10 Okay

Greg, Australia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel a bit out of the Action
Our first impression was staff were friendly.... a bit out of the centre of town but a bus stop close by got us to & from easily enough.... unfortunately our room had no curtains so Sun woke us early and street light shone into room at night.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean and the staff was very kind and helpful.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Nice hotel nearby Gros area and also by a quick bus ride to the Casco viejo. The staff was very nice and welcoming. The bed was very comfortable. We would repeat a stay in this hotel
Stayed 2 nights in Aug 2018

8/10 Good

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018