Sangkat Sla Kram Hotel Guide - Family Friendly Hotels in Sangkat Sla Kram, Siem Reap

"Amazingly friendly staf… loved my stay"

"I spent a lovely week at the Heritage Suite Hotel in Siem Reap. The staff were very friendly, helpful and welcoming. Nothing was too much trouble. Our room was very comfortable and clean. The pool and pool area was always clean and the pool very welcoming on the hot days. I would highly recommend it."

"Pleasant stay, breakfast was very good with Western and Asian items, included an omelet station. AC in room worked well, bathtub with shower if you want a Queen bed make sure you book appropriately. On main road with grocery store and Angkor Wat Museum (highly recommend) a 7 minute walk away. Not many restaurant nearby so ate in hotel. Food was good and fairly priced for the area. Staff great. Used Mr Channa Tuk Tuk driver arranged through hotel for Angkor ($25) but he hangs outside and he was very good. He charges $3 for trip to night market. Free water provided in room. Note they don’t want you to flush paper in toilet. Pool area very nice. It’s not the most modern but clean and pleasant."

"I travel a lot but almost never leave reviews - however, this is one of the best old world ambiance I have experienced and thus, the property deserves a review :) the property is gorgeously designed, solidly built and immaculately maintained. The staff was friendly, very helpful and capable. Highly recommend"

"Best service quality I have experienced so far it was beyond great service and hotel quality. I highly recommend this place."

"The breakfast buffet had a wide and tasty variety of Cambodian and Western items. The staff is extremely attentive and are always going the extra step to ensure the guest is totally satisfied. The rooms are large with amenities such as a small refrigerator, kettle and toiletries. The bed was soft and cozy.The rooms have stunning woodwork throughout. Bottom line this is a five star establishment. The Ox Tail restaurant on site offers extreme luxury in fine dinning. Actually this was the best, most well equipped Hotel/Resort I have ever had the pleasure of staying at."

"I have two minds about this review… I wanna tell everyone how wonderful this place is, how welcoming, how calm / quiet/ peaceful /rejuvenating. on the other hand, if I tell people, it may becomes more popular, the prices go up, gets harder to get a room, etc. I searched for this hotel for many days looking at reviews, comparing amenities and options… this hotel did not disappoint.. ticking all the boxes on my list from cable TV to a five star breakfast (included). the dinner room service was excellent and fairly priced. AC, very comfortable bed, Shower was great, bathroom toilet stall was a little bit small, but not terrible. ALL the staff were excellent and understood how the heat affects outsiders. They immediately cool you off and make you comfortable, from the first five seconds, in the building. They provide all filtered water for drinking, a mini fridge with a few sodas what they call a ‘mini bar’ but there was no alcohol in it, which was not actuate with the term mini bar. I was truly hoping that there would’ve been small bottles of different alcohols and mixers. our private pool outside of our door was totally enclosed, beautiful, comfortable, fun. Hot tub not needed. It was our own little sanctuary getaway. The restaurant food was excellent. We realize that there were resident guinea pigs, rabbits, frogs, and a large turtle the hangs out eating near the common areas. I would love to visit here again on my next visit through town."

"WARNING. Do not book this hotel. If I can stop anyone from making the mistake that I made by booking this place then something good will have come from my terrible experience. Check in was pleasant. Arrived to a dirty room. Floors not clean. Throw pillows badly stained. Mirrors filthy. Dead bugs on the floor and what looked like blood on the wall of the bathroom. I went to reception to ask if I could change room and they said there no other rooms available. I went back upstairs and took pictures. I showed the staff on reception and they were shocked. Suddenly there was a new room ready. In the new room we tried to overlook what had happened earlier. I asked for an ironing board and I got a piece of stapled junk and an iron that was so stained that I think it was stored on the street. The final straw was when I pulled back the duvet cover and saw that the sheets did not cover the mattress. I went to bed fully clothed as it was late ,I wanted to go to Angkor Wat for sunrise. When we got back I spoke with the general manager to discuss what had happened . He came up to the room with me to look but the minute I opened the door,turned around and he must have run away as I didn’t even see him go he moved so fast. I booked another hotel and went to reception to see if they could at least offer a partial refund but they said they would not, the GM was no longer available either. Apparently this is a regular problem and the GM has a reputation for being a bad manager( local sources ) "

"I would stay here again"