Sangkat Sla Kram Hotels

"WARNING. Do not book this hotel. If I can stop anyone from making the mistake that I made by booking this place then something good will have come from my terrible experience. Check in was pleasant. Arrived to a dirty room. Floors not clean. Throw pillows badly stained. Mirrors filthy. Dead bugs on the floor and what looked like blood on the wall of the bathroom. I went to reception to ask if I could change room and they said there no other rooms available. I went back upstairs and took pictures. I showed the staff on reception and they were shocked. Suddenly there was a new room ready. In the new room we tried to overlook what had happened earlier. I asked for an ironing board and I got a piece of stapled junk and an iron that was so stained that I think it was stored on the street. The final straw was when I pulled back the duvet cover and saw that the sheets did not cover the mattress. I went to bed fully clothed as it was late ,I wanted to go to Angkor Wat for sunrise. When we got back I spoke with the general manager to discuss what had happened . He came up to the room with me to look but the minute I opened the door,turned around and he must have run away as I didn’t even see him go he moved so fast. I booked another hotel and went to reception to see if they could at least offer a partial refund but they said they would not, the GM was no longer available either. Apparently this is a regular problem and the GM has a reputation for being a bad manager( local sources ) "

"Wonderful Hotel. Wonderful kind staff. Amazing food"

"The staff is amazing!! "

"The Staff and the manager are nice, kind and respectful and they are eager to make your stay to feel like home. The breakfast was delicious with great selection of fresh seasonal fruits, After your visit to museums, temples and the city the hotel await you with a perfect swimming pool and surrounded trees. We loved this place."

"The hotel is beautiful, rooms are spacious and clean. The staff is amazing. Breakfast was wonderful! If I’m ever back in Siem Reap I would definitely stay here again "

"Excellent hotel, very good staff, food high standard & reasonably priced"

"I would stay here again"

"The best private hotel we ever experienced. We have been over 30 countries, Jaya house is one of the best. Everyone working in the hotel is friendly with smile on the face all the time. We have free breakfast and free massages every day. Hotel’s interior design is elegant and room is really comfortable. Two beautiful swimming pools provide us relax places after the tour in the super hot day. Hotel provides one way transportation from the airport and free tuturk service inside the city. We like everything in this hotel and love to stay here."

"Excellent hotel. I can’t say enough about this place and the staff. Everyone I interacted with was incredibly kind, helpful, polite, and professional. I wish I had noted their names because they truly stood out. The hotel grounds are beautiful, the pool is lovely, and the rooms are very clean and comfortable. The breakfast was the cherry on top, fresh and absolutely delicious. I traveled solo and stayed for three nights, and I felt very safe and comfortable the entire time."