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Reviews of Akgol Hotel

Akgol Hotel
Sair Sevket Mah 121 Sok Nr 1, Sanliurfa Merkez, Sanliurfa, Sanliurfa

Reviews

6.8
Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard Jay

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet is nasty and needs to be replaced. The furniture is old. They don’t serve tea for breakfast. You get a small paper cup with hot water and a tea bag. The entire 6th floor smelled like sewer water.
Stayed 10 nights in Jan 2022

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let's go Brandon
Hotel in Nice location.
Stayed 1 night in Oct 2021
Response from Akgöl Hotel on 28 Oct 2021
Thank you for your nice review. Hope to see you again. Kindest Regards,

8/10 Good

Josh

Travelled with group
Liked: Staff & service, room comfort
A Great, Busy Location In A Beautiful City!
The hotel was in a great location and there seemed to be a million activities and restaurants to pick from. The staff were friendly. Few people spoke a little bit of english, but I'm in their country so I don't expect any different. The view of the new mosque was great and the park in front of the building was awesome. There is definitely a good night life in the area. The downside is the complete lack of parking. The staff helped out a lot with parking the vehicle, but there's literally nowhere to stop other than partly up the sidewalk in order to unload bags and since it's a busy area people get mad and honk. It was a little bit worrying. The carpets in the hotel rooms need to be changed. There were cigarette burns all over the carpets. Otherwise I really enjoyed the place and enjoyed their selection of breakfast on the top floor as well. There's an almost 360 degree view from the top floor. I recommend it to those that aren't willing to pay crazy amounts for the Nevali or Hilton while visiting places like Gobekli Tepe nearby.
Stayed 2 nights in Sep 2019
Response from Akgöl Hotel on 4 Oct 2019
Thank you for your kind and detailed review. Hope to see you again. Kindest Regards,

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wasn't clean . and very expensive according to room
Stayed 1 night in Jun 2019
Response from Akgöl Hotel on 26 Jun 2019
Thank you for your kind reviews.

6/10 Okay

Charles, Turkey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lots of lightning not working in room and bathroom # room carpet seen better days (room 306)
Stayed 1 night in Nov 2018
Response from Akgol Hotel on 29 Nov 2018
Thank you for your kind reviews

6/10 Okay

Jeannine

Liked: Cleanliness, room comfort
Close to bus station
As I was coming via the Hawas bus from the airport, I wanted someplace close to the station. It is within sight so only $10TL to the hotel and $15 coming back. (I guess it was more coming back due to the streets and one ways, etc.) The staff was friendly and I felt safe. The first room they showed me had no a/c and was dark. They moved me to the 7th floor where most of them were still staying and it had air. The room was spacious and the bed comfortable. It is in the middle of a big city. There is a Migros supermarket across the way by Burger King which you can not see from the street. It is a long way to the old city. If you walk down the street and take the number 73 bus to Gobikligol that will get you to Abraham sites and bazaar. No one spoke English so it was hard to communicate. I wanted to take a tour to Gobeckli tepe. They could not help me. Finally I went down the street to a travel agent and they told me to take a bus from the Hawas Station at 10 a.m. A good breakfast is served with hard boiled eggs and an assortment of cheeses and olives, etc.
Stayed 3 nights in Nov 2018
Response from Akgöl Hotel on 15 Nov 2018
Thank you for your kind reviews.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
This is a good hotel. Not much English spoken, there is street parking at the front of the hotel. It is located opposite a Shopping Centre with many restaurants around. The room is air-conditioned and very comfortable, Wifi is fast, Turkish breakfast is comprehensive. I was able to park my motorcycle in the forecourt. Would stay here again.
Stayed 2 nights in Jul 2018
Response from Emirhan Necati Akgöl - Manager on 4 Aug 2018
Dear Christopher, thank you for four kind reviews. We hope to see you again. Kindest Regards,

8/10 Good

Mehmet Kadir

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
Response from Akgöl Hotel on 12 Dec 2021
Değerlendirmeniz için teşekkür ederiz. Tekrar görüşmek dileğiyle. Saygılarımızla

10/10 Excellent

Antonluigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliability and courtesy.
I stayed two nights ... Excellent breakfast ... Friendly and helpful staff for information, reservations for public transport, restaurants, and tourist information ... Clean and welcoming facility .... Very well managed
Stayed 1 night in Oct 2021
Response from Emirhan Akgöl on 30 Oct 2021
Dear Stanco, It was very nice to meet you. Thank you so much for your kind review. Hope to see you again. Kindest Regards

10/10 Excellent

Mehmet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Akgöl Hotel on 16 Mar 2021
Değerlendirmeniz için teşekkür ederiz, tekrar görüşmek dileğiyle.

8/10 Good

Müge

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2019
Response from Akgöl Hotel on 21 Feb 2020
Kıymetli değerlendirmeniz için teşekkür ederiz.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Akgöl Hotel on 13 Dec 2019
Detaylı değerlendirmeniz için teşekkürler. Saygılarımızla

2/10 Terrible

Burhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü ötesi...
Odalardaki halilar, yataklar, banyo, restauranttaki masa ortulerine kadar kirli ve kotuydu. Gezimizin en pahali ve ayni zamanda en kotu oteliydi. G.Antepteki kaldigimiz butik otelin 3 kati fiyati olmasina ragmen 3 kat daha kotuydu. Kahvalti da berbatti.
Stayed 1 night in Sep 2019
Response from Akgöl Hotel on 3 Oct 2019
Kıymetli yorumlarınız için teşekkür ederiz. Eleştirileriniz doğrultusunda gerekli incelemeler yapılacaktır. Saygılarımızla,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Akgöl Hotel on 24 Aug 2019
Değerlendirmeniz için teşekkür ederiz.

8/10 Good

Saban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Akgöl Hotel on 11 Jul 2019
Kıymetli değerlendirmeniz için teşekkür ederiz.

6/10 Okay

HUSEYIN

ORTA HALLİ YER.EN GÜZEL YANI ŞEHRİN İÇİ OLMASI
Stayed 2 nights in Nov 2018

2/10 Terrible

Emre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fırsatçılık ve kalitesizlik
Otel özetle gayet kötüydü, oda küçük, pis, havlular lime lime, şampuan gibi banyo malzemeleri beşinci kalite, kettle yok, çay kahve yok, odada ikram edilen bir şişe su dahi yoktu. Kahvaltı gayet kötüydü, sıcak olan sadece kaynamış yumurta, onun dışında okul yemekhaneleri asker tabldotlarında bulabileceğiniz soğuk ve üçüncü kalite bir kaç kahvaltılık. Kahvaltıda kahve bile yoktu, seylan çayına talim edeceksiniz mecburen. Ve bütün bunların yanında gittiğimiz tarihte yoğunluk olmasından faydalanan ve oda fiyatını kendi normal fiyatının iki katı olan beş yıldızlı otellerin fiyatlarına çeken uyanık pazarlama zihniyetleri. Gitmek isteyenler bunları göz önünde bulundururlarsa daha az üzülürler
Stayed 1 night in Oct 2018
Response from Akgöl Hotel on 15 Nov 2018
Merhaba Emre Bey, Tesisimizde gerçekleştirmiş olduğunuz konaklamadan ötürü memnun olmamanıza son derece üzüldük. Fakat yaptığınız yorumlara ilişkin birkaç hususu açıklamak isteriz. Tesisimize ait özellikler Hotels.com sitesinde açıkça yazmakta olup, burada belirtmediğimiz özelliklerin olmayışına dair olumsuz yorumlarınızı anlayamamış bulunmaktayız. Sizin de belirttiğiniz üzere konaklama yaptığınız tarih Şanlıurfa turizmi açısından yoğun bir tarih olmakla, talebin çokluğuyla birlikte fiyatlar artmaktadır. Uçak bileti alırken son güne kaldığınızda, kalan koltuk sayısı az olduğundan daha fazla ücret ödemek durumunda kalıyorsunuz, bu durum turizm tesisleri için de aynıdır. Bu sizin "uyanıklık, fırsatçılık" olarak nitelendirdiğiniz durum esas itibariyle arz-talep ilişkisinin bir sonucudur. Elbette düşüncelerinizi açıklamakta son derece özgürsünüz fakat gerçeğe aykırı beyanlarda bulunmak, maksatlı ithamlarda bulunmak, hakaret etmek ve iftira atmak düşünce özgürlüğü değildir, bunu da belirtmek isteriz. Saygılarımızla,

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2018
Response from Emirhan Necati Akgöl on 24 Oct 2018
Thank you for your kind reviews.

6/10 Okay

Anja Bongers- van

Disliked: Staff & service, property conditions & facilities
Geen hotel om aan te bevelen
Wij verbleven in dit hotel 1 nacht. Aan de buitenkant was het een mooi hotel maar eenmaal binnen zeer verouderd en zeker aan renovatie toe. Aan de receptie toen wij ons aanmelden sprak een vrouwtje Engels , kwamen een uur later paspoorten ophalen en daar zat een man zeer stug te zijn en afrekenen, terwijl het vrouwtje zei de volgende morgen. Maar deze receptionist en bedienden spraken alleen Koerdisch. Ook heel slechte wifi. Enige lichtpuntje was het hotel lag midden in het centrum en parkeerplek voor de deur.
Stayed 1 night in Jun 2018
Response from Emirhan Necati Akgöl on 11 Jul 2018
Thank you for your kind reviews. Kindest Regards

8/10 Good

Banu

Liked: Cleanliness, staff & service
Balıklıgöl aşkına
Fiyat Türk lirası üzerinden olmadığından ve rezervasyon sırasındaki kurdan hesap yapılmadığından düşündüğümden fazla ödedim. Annem ve babam Balıklıgöl'ü görmek çok istediğinden bu Urfa seyahati onlar içindi.Otelin yeri gayet iyiydi. Çalışanlar çok ilgiliydi. Genel olarak otelden memnun kaldılar.

10/10 Excellent

Suat

odedigimiz 2 kisilik 574tl icin cok pahalı otel. bu hizmeti sunmadı.yeri merkezde oldugu icin her yere yakın. otel 4 yıldızlı otel.

6/10 Okay

halit

Liked: Cleanliness, staff & service
Response from Akgöl Hotel Yönetimi on 13 Apr 2018
Kıymetli görüşlerinizi paylaştığınız için teşekkür ederiz.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel, temiz oda, rahat yatak, merkezi konum.
Stayed 1 night in Mar 2018
Response from Emirhan Necati Akgöl on 1 Apr 2018
Değerli yorumlarınız için çok teşekkür ederiz.

8/10 Good

Ronay

Liked: Cleanliness, staff & service, room comfort
Otel
Güzel
Response from Akgöl Hotel on 10 Jan 2018
Sayın Ronay İmrek kıymetli değerlendirmeniz için teşekkür ederiz.