Classic Double or Twin Room, Balcony, Garden View | Balcony view
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Reviews of Villa Susy Relais

Villa Susy Relais
Via Cappuccini 36, Sant'Agnello, Città Metropolitana di Napoli

Reviews

9.8

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The area around the hotel is very quiet, so a good night sleep is easy to have! There’s a stretch of shops nearby where you can buy everything you need and a 5 minute was to beautiful sea views! Would stay again
Stayed 3 nights in Oct 2023

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing week at Villa Susy Relais. It was walkable into Sorrento but at the same time far away from the hustle and bustle of the city. We had a charming immaculate room, with a view of lemon and orange tree groves and the sea in the distance so could sit out on our little balcony and enjoy the peace and tranquility (and the occasional miaow from one of the 3-4 cats that came visiting below). We enjoyed a beautiful breakfast every morning with fresh coffee and eggs of our choice along with a lovely buffet including cheese, cold meat, croissants, filled croissant, yoghurt, gorgeous fresh melon and a variety of yummy cakes. It's small, quiet, set off the main street and a real gem.
Stayed 7 nights in Sep 2023
Response from Giusy on 13 Oct 2023
Hello Dear Rosemary, I am so glad that you had a wonderful experience in my facility, that you liked everything in your stay! Thank you so much for your feedback, I really appreciate it. It was a pleasure to meet you, you are so kind, I hope to see you soon again!Kind regards

10/10 Excellent

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful with suggestions on what to do in sorrento. Would highly recommend a stay here.
Stayed 1 night in Oct 2023
Response from Giusy on 4 Oct 2023
Hello Dear Ibrahim, it was a pleasure having you and your friend in my facility, you are so nice and kind! I am very happy that you enjoyed your stai in here, I hope to see you soon again! Kind regards

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas del staff que nos recibieron fueron súper amables, y el desayuno del hotel por el precio es súper bueno. La habitación cómoda con balcón, en una zona tranquila. Solo debes tomar en cuenta que el hotel no está en el centro y que debemos movilizarte en autobús ya que se está a unos 10-15 minutos.
Stayed 2 nights in Sep 2023
Response from Giusy on 22 Sept 2023
Hello Dear Michelle, I am so happy that you enjoyed your stay in here! Thank you so much for your review, I really appreciate it. It was a pleasure having you in my structure, you are very nice and kind. I hope to see you again soon! Kind regards

10/10 Excellent

Ximena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The staff was super kind and helpful at all times. I also liked that for a small fee you have a good breakfast, so you can start your day ready. The area was quiet and nice. It’s a little far from Sorrento centre (like 20-30 min walk) so be sure you plan for that if you don’t feel like walking. A taxi from the centre to the hotel is around 22 euros. When you arrive, it’s only 5-7 min walk from the train station. Overall it’s all you need. We were there only to sleep, since we’ll be exploring the Amalfi coast all day.
Stayed 4 nights in Aug 2023
Response from Giusy on 5 Sept 2023
Hello Dear Ximena, I am so glad that you enjoyed all aspects of our service and you had such a lovely experience in my facility! It was a pleasure meeting you girls, you are so kind and polite. Thank you so much for your feedback, I really appreciate it. I hope to see you again soon, maybe next year! Kind regards

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 7 nights (2 Rooms). The rooms are well appointed. The property is very clean. Breakfast is comprehensive and high quality. The staff are friendly and make an effort to assist. Note: there is not an on site laundry.
Stayed 7 nights in Jul 2023
Response from Giusy on 24 Jul 2023
Hello Dear Raymond, thank you so much for your feedback, your opinion is very important to us. I'm sorry but this year it was not possible to provide the laundry service due to problems. However I am happy that you still liked all the other aspects of my service. It was a pleasure to meet you and your friends, you are very funny. I hope to see you soon again, maybe next year! Kind regards

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a bit far from the center of Sorrento. The host was so accommodating! Any questions I had were answering. She made a beautiful breakfast display. Room was clean and had all amenities.
Stayed 1 night in Jul 2023
Response from Giusy on 17 Jul 2023
Hello Dear Evan, thank you so much for your review, I really appreciate it! I am so glad that you enjoyed your stay here, that you found every aspect of my structure to your liking! Yes, it is a little far from the center of Sorrento, but is 5 minutes from the train station and the bus stop, or in alternative you can enjoy a really nice walking and arrive in 20 minutes to the center. It was a pleasure metting you, I hope to see you again next year!Best regards,

10/10 Excellent

Ramakrishna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Giusy on 18 Jul 2023
Hello Dear Ramakrishna, it was a pleasure having you here in my structure! I am so happy that you had a lovely experience in here, that you liked every aspect of my facility! You are a very nice person, I hope to see you soon again! Best regards

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Giusy on 29 Jun 2023
Hello Dear Jesse, thank you so much for your opinon, it is very important to us! I hope to see you soon again maybe next year! Best regards

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying at Villa Susy!!! The owner and the staff are so pleasant. Big room with balcony overlooking the Vesuvius. I highly recommend it. It is a bit noisy, not the surrounding of the hotel, but the neighboring rooms but I had ear plugs (don't travel without them!) and it was just fine. I opened the doors leading to the balcony in the morning and listened to the birds. It was just so lovely!
Stayed 4 nights in Apr 2023
Response from Giusy on 29 Jun 2023
Hello Dear Elaine, I am so happy that you enjoyed your staying in my facility. I am so sorry for the little inconvenience that you experienced, it was a pleasure meeting you, you and your husband are very kind and polite. I hope to see you again next year! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend a stay here.
Great stay and very friendly people run this establishment at fair prices.
Stayed 3 nights in Sep 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet Stay in San Agnello
The three women who run this place are fantastic! They are always so upbeat and cheerful, always willing to help you with tour information, finding your way around, etc. While I didn't see any other rooms, mine was very comfortable, with a terrace and a small table that overlooked their garden and the surrounding countryside. The breakfast was always nice and well-stocked and the coffee was great. They even found some gluten-free things for me. It's one stop by train to Sorrento and they are close to the Circumvesuviana train station in San Agnello, as well as the EAV bus stop in the main square. All in all, a delightful, relaxing place to stay at a reasonable price that's close to Sorrento without all the noise and congestion.
Stayed 5 nights in Oct 2019

10/10 Excellent

Therese E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem near Sorrento
Amazing hostesses. Some great restaurants nearby. Walking distance to Sorrento. This isn’t a luxury place but we loved it. Especially the balcony large enough for a table and two chairs. Susy, her sister, and all other people there were so friendly and easy to deal with. Theyn do nice things like have bottles of wine and beer and other drinks available to guests at very reasonable prices. Breakfast was a cut above the usual continental and again a balcony was available. The room was comfortable and a good size. Our only two minor issues were getting there, be warned the street numbering is erratic and the building is quite a ways down a very narrow road. But the gate is wider than most and parking, though tight, is available, just trust your blue dot! And the WiFi worked fine for our PC but all Apple devices had a lot of problems. In and out, signal dropping one step further into the room. No idea what that was about,
Stayed 3 nights in Sep 2019

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Giusy on 3 Oct 2023
Hello Dear Joan, thank you so much for your feedback, your opinion is very important to us! I am so glad that you liked every aspect of our structure! It was a pleasure meeting you, you are very funny person, I hope to see you again soon! Best regards

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service
Great service, very flexible. All you need. We spend one night at Villa Susy Relais and it was perfect for that. Usually breakfast is at 8, we got it 7 because we had to leave early.
Stayed 1 night in Sep 2023
Response from Giusy on 11 Sept 2023
Hello Dear Stephan, it was a pleasure meeting you even if our meeting was short, you are very kind, polite and your wife is lovely. I am so happy that you had a nice experience in my facility, that you liked everything here! Thank you so much for review, your opinion is very important to us. I hope to see you again soon! Best regards

10/10 Excellent

Sergio, Acapulco

Travelled with partner
Liked: Staff & service
Excelente atención, ubicación, limpieza, muy recomendable
Stayed 3 nights in Apr 2023
Response from Giusy the host on 5 May 2023
Dear sergio, thank you so much for your feedback. I am very happy that you loved my place to stay! I hope to see you again.Best regardsGiusy

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement était intéressant, le personnel fantastique en arrivant dans cet établissement on se sent très bienvenue et assisté pour toute question sur les activités et services locaux.
Stayed 4 nights in Sep 2022

10/10 Excellent

Fortunato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, personale gentilissimo buona posizione
Stayed 1 night in Sep 2022

8/10 Good

Aysegul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle accueil !
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne und angenehme Unterkunft, zentral gelegen, mit sehr netter Gastgeberin. Gerne jederzeit wieder
Stayed 4 nights in Jul 2021
Response from giusy on 24 Jul 2021
Grazie!!!!! Queste due ragazze sono state veramente gentili ed educate, spero possano tornare per più tempo...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carinissimo B&B subito fuori dal centro di Sorrento. Le due proprietarie sono giovani, disponibili e gentilissime. Ci siamo trovati benissimo e lo consigliamo.
Stayed 2 nights in Sep 2020