Santa Clara Holidays

Nice hotel with quirky rooms! Parking is expensive but secure. Close to metro station so easy to get into the city.

First this is a cute boutique hotel, which we never stay at but this was super clean and had a small refrigerator for our snacks. A really nice balcony overlooking the street activities. Yes, the check in is small, but it doesn't matter at all. They have a really nice roof top where we drank Sangria's. The view is awesome. The gentlemen behind the desk were great, quick check in, and throughout our stay they went far and beyond to help us with recommendations to restaurants and where to take the bus and which area was best to pick up taxi. Eduardo and Alberto were great into making our stay so memorable, and there were a few more that I didn't get their names. Only one elderly man at night irritated my husband. Where in our 60s. If I ever travel to Madrid again this is the hotel. The location is perfect; near everything I wanted almost everything walking distance. Across the street was a flamenco dance, our excursions were walking distance to meet. Del sol 20 min walk. I had so much fun at this hotel, oh they do serve breakfast additional cost, but it was perfect for us.

The service at this hotel was excellent. The air-conditioning in my room was superb. Everyone was very friendly. The breakfast was very nice variety.

Nice property in a good location and very helpful staff

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.