Santa Clara Holidays

Staff at the reception were very acomodating but did not have much knowledge to give to travellers.For example we asked for Hop on hop off bus ticket sale office and we were send to much further office.Few days later just by chance we find out a ticket sale office much more closer to the hotel. One would assume that staff at the front desk of a hotel should have good knowledg of this kind of things .The information about sight seeing and place of intrest were very limited in the front desk.

should have a coffee maker on every room

⭐️⭐️⭐️⭐️⭐️ Excellent stay! I had a great experience at this hotel. The building is in excellent condition, everything looks well-maintained and clean. The rooms are very comfortable and spotless. The location is perfect — the metro is just a short walk away, making it easy to get to the center of Madrid in minutes. The area around the hotel is quiet and safe, with shops and restaurants nearby. Overall, a great place to stay if you want comfort, cleanliness, and convenience. Highly recommended! Tuve una muy buena experiencia en este hotel. El edificio está en excelentes condiciones, todo se ve bien cuidado y limpio. Las habitaciones son cómodas y están impecables. La ubicación es perfecta: el metro está a pocos minutos caminando, lo que facilita llegar al centro de Madrid. La zona es tranquila y segura, con tiendas y restaurantes cerca. En general, un lugar ideal para quienes buscan comodidad, limpieza y buena ubicación. ¡Muy recomendable!

Everything is good except the elevator is too busy and small but for such a good location, this hotel is the best choice

Great overall experience and location