Hotel Puerta del Rey

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Puerta del Rey and take advantage of a free breakfast buffet, dry cleaning/laundry services and conference space. Guests can connect to free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed, City View

A bedroom with a large bed, a nightstand, a window with curtains, and an air conditioning unit on the wall.

Standard Room, 1 Queen Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Twin Room, 2 Single Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Suite

A bedroom with a bed, a nightstand, a lamp, a wooden door, and a television.

Comfort Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A bedroom with two beds, a wooden nightstand, a chair, a desk, and a large window with curtains.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
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About the area

Located in Santa Cruz, Hotel Puerta del Rey is in the business district. Casa Municipal de Cultura Raúl Otero Reiche and Ethno-folkloric Museum are cultural highlights, and travellers looking to shop may want to visit Patio Design LifeStyle Center and La Recova Artisan Walk. Guarani Nandereko Nomai Art and Culture Center and Centro Cultural Ronald Roa are also worth visiting. Visit our Santa Cruz travel guide
Map
Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department

What's nearby

  • A historic building with arched windows and a clock. People are sitting and standing on the steps in front of the building.
    Plaza 24 de Septiembre
    18 min walk - 1.6 km
  • A historic tower with a clock, surrounded by lush greenery and palm trees.
    San Lorenzo Cathedral
    20 min walk - 1.7 km
  • La Recova Artisan Walk
    17 min walk - 1.5 km
  • Arenal Park
    17 min walk - 1.5 km
  • Santa Cruz Zoo
    8 min drive - 2.5 km

Getting around

  • Santa Cruz de la Sierra Station
    15 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    29 min drive

Restaurants

  • La Casa Del Gordo
    8 min walk
  • Manjar de Oro
    10 min walk
  • Starbucks
    6 min walk
  • Puro Café
    6 min walk
  • Sushi Manía
    11 min walk

About this property

Hotel Puerta del Rey

  • Hotel located in Equipetrol
  • Consider a stay at Hotel Puerta del Rey and take advantage of a free breakfast buffet, dry cleaning/laundry services and conference space. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), coworking spaces and luggage storage
    • Concierge services, meeting rooms and tour/ticket information
  • Room features
  • All guest rooms at Hotel Puerta del Rey have amenities, such as free WiFi.

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Frequently asked questions

Is Hotel Puerta del Rey pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta del Rey?

Self-parking is free at this property.

What time is check-in at Hotel Puerta del Rey?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Hotel Puerta del Rey?

Checkout is at 12:30 PM.

Does Hotel Puerta del Rey provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per room applies.

Where is Hotel Puerta del Rey located?

Located in Equipetrol, this hotel is within 1 mile (2 km) of Municipal Library, Arenal Park and Patio Design LifeStyle Center. Guarani Nandereko Nomai Art and Culture Center and Ethno-folkloric Museum are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerta del Rey Reviews

4.8

4.6

Cleanliness

2.0

Amenities

6.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 6 out of 13 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Simple, clean budget hotel
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good hotel for the city, clean, fruendly staff, confortable
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

It was really bad, no hot water, no laundry. I wouldn’t recommend this place
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did not feel safe
Stayed 11 nights in Dec 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Não consegui café às 6h!
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel precisando modernizar

O Hotel precisa de uma reforma, tudo muito antigo, falta manutenções, coisas quebradas, moveis rasgados, uma pena, mas os funcionários simpáticos e atenciosos.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel bem abaixo do esperado

Hotel bem localizado, porém não é como nas fotos, o hotel precisa de manutenção, parece abandonado, não tinham toalhas suficientes e os lençóis e camas eram de qualidade ruim. O café da manhã muito muito ruim praticamente sem opção, o chuveiro foi a única coisa que era boa do hotel, porém o ralo estava entupido e a água não tinha escoamento! Não recomendo!
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal servicio sucio inseguro
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024