Santa María Huatulco Hotel Guide. Hotels in Santa Cruz, Santa María Huatulco, Mexico

"The beach club was very nice including the pool and the beach. The rooms were clean and decent with fantastic air conditioning. I wish I had known that there was no fridge or coffee maker in the room. Buffet 7-11 am at the resort and then 7pm for supper. Near the end of our stay, we found we could order a snack in between this time. There was a shuttle to the beach club starting at 9:30 am but there were no drinks served until 11:00 and no food until 1:00. It would’ve been nice to know these things ahead of time. The food was ok. "

"Mis vacaciones de cumpleaños fueron como si estuviera en un lugar con ambulantes pero los ambulantes fueron el staff muy insistentes de tomar una plática con la agencia de viajes HYATT❌ de verdad pésima calidad de no poder andar libre por los pasillos o ir a comer es real mente agotador y desagradable el tener que lidiar con personas así cuando son vacaciones deberían respetar la decisión de cada persona. No volvería En la limpieza mi duvet estaba sucio 🤢"

"We arrived a couple hours before check in, we were allowed to take the hotel van to the beach club and have the included lunch and use the pool. When arriving back for check in we had some complications. I had booked 4 rooms and was given 3, I was told this was a mistake from Expedia and they only were showing my reservation for 3 rooms. I showed the confirmation for all 4 rooms and they said if I wanted the 4th I needed to pay but they were also out of rooms. After going back and forth with them I told them to check my husbands name. Magically they found the 4th room. It didn’t make any sense since I made them all under my name. The rooms smell when you use the air for too long, and is not the cleanest rooms I’ve stayed in. We didn’t spend much time in the rooms though. The guys driving us to and from the beach club were so nice and friendly. The food and drinks were good too. Probably won’t stay again though just because of how unhelpful the front desk staff was. "

"The smaller, more private pool up on the left of the property should be an "Adults Pool" only."

"Es un excelente lugar para hospedarse con la familia. Los únicos inconvenientes fueron que nos cambiaron a última hora el lugar reservado y que uno de los dormitorios solo contaba con una cama (a diferencia del original, que tenía dos). Además, el elevador no funcionó los primeros días, aunque luego lo arreglaron. Todo esto se compensa con la excelente atención de la host."

"Location , location , location..Not Quite at night a little lite on utensils "

"Beautiful "

"Staff are excellent. Great location. Comfy and clean bed. We were quite happy with our one night stay. "

"We loved the hotel, staff, and location. I wish there was a lounge to sit in and visit in the evenings. "