Santa Cruz Island Hotel Guide - Hotels with Air Conditioning in Santa Cruz Island, Galápagos

"Friendliness of the staff"

"The staff was very helpful and the hotel was in a safe and quiet location. The pool was cold but nice and the pillows were some of the most comfortable I’ve ever slept on. "

"Excellent "

"This was an oasis every day as we came back from our excursions. It is absolutely central and walkable within a 1 minute walk to restaurants, shops, and 3 min from the port, yet on a side street so peaceful. Capitan Max was accesible all the time providing info, making our breakfast, handing us towels and a backpack to the beach. The place is so beautifully decorated, the rooms even have a hammock, and the breakfasts are delicious and abundant. Also, there is always avail water, tea, hot cocoa, and bananas on the counter throughout the day. Everything was excellent!"

"Staff was very friendly and professional. They helped us with everything we asked for. "

"The hotel and the room was clean. Staff was friendly and very helpful. The breakfast was very good. This hotel is not located in the town so you need to take a taxi to restaurant , shopping, and other activities"

"Our stay was amazing and the place is lovely! We arrived in Santa Cruz on our first day and spent a night at Blu Galapagos and on our last day, spent our final night there. Our second night we asked for an upgrade with an ocean view and it was absolutely beautiful. The restaurant that is not associated with hotel, but is on location was one of the best meals we had on our trip and the view is right on the water and you can see sharks and raise and fish swimming while dining. The staff was very friendly and accommodating and I would definitely return there."

"The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic. Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome. Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing. Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature. "

"The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!"