Santa María Huatulco Hotel Guide. Hotels in Santa Cruz, Santa María Huatulco, Mexico

"It was an okay place to stay for a few nights. Most people working here are really nice and helpful. Beds were quite hard and the bedding is not especially comfortable. We moved rooms because they were doing renovations including the roof and pool and it was loud. I would recommend a garden view because it is pretty, and more quiet than the pool and road facing rooms. Food was fine if you’re not picky. They play old music videos for entertainment at the one restaurant, but there is some live music in the lobby later on. Great location if you want to explore, with easy access to the marina, and there is a nearby path to walk and check out the town. The beach at the club is a quick walk if you don’t want to wait for the shuttle. The beach is not very swimmable and the pool is busy and not very relaxing. Overall we found it good value due to the location and people."

"En resection muy mal Sergio "

"The views from this resort are amazing. If you enjoy snorkeling, then come here and not the other places in the bay. Very helpful staff. Would definitely come back!"

"Food was poor. Older hotel. Staff was great. Authentic experience, just know what you are getting. Entry level all inclusive. Beach club was very nice and new. Disco show was very good."

"The hotel was wonderful but it was the staff that made it amazing. Very kind and always there to help make your stay better. Will definitely be coming back "

"The shoreline is not swimmable at all despite what is advertised. Significant currents. Also the room itself was quite run down and not fully equipped with amenities like a blow dryer or ironing board. The most significant issue for us was a lack of towels in the room. No bath mat was provided and we were only equipped with face cloths and one hand towel on about 4 days out of our 7 day stay. Only one bath towel per person was provided. The other issue is that you are provided with limited water bottles-1 small one per person per day and are charged extra if you require more. The beach and grounds are beautiful but overall the hotel toom was run down. Definitely not a 5 star experience. More like 2-3 stars. "

"Mis vacaciones de cumpleaños fueron como si estuviera en un lugar con ambulantes pero los ambulantes fueron el staff muy insistentes de tomar una plática con la agencia de viajes HYATT❌ de verdad pésima calidad de no poder andar libre por los pasillos o ir a comer es real mente agotador y desagradable el tener que lidiar con personas así cuando son vacaciones deberían respetar la decisión de cada persona. No volvería En la limpieza mi duvet estaba sucio 🤢"

"Es un excelente lugar para hospedarse con la familia. Los únicos inconvenientes fueron que nos cambiaron a última hora el lugar reservado y que uno de los dormitorios solo contaba con una cama (a diferencia del original, que tenía dos). Además, el elevador no funcionó los primeros días, aunque luego lo arreglaron. Todo esto se compensa con la excelente atención de la host."

"Location , location , location..Not Quite at night a little lite on utensils "