Santa Cruz Holidays

When you arrive you can tell it's an older building but inside it's not half bad at the front reception and eatery. Once you get to the room everything changes. Like I said it's an older building. Lighting is abysmal whether you turn on the lights or open the curtains. My room was old and you felt it in the bathroom. When showering water coming out of the shower. Mold around the edges of the shower inside. My son's toothbrush went missing on the second day. Couldn't locate it at all and only went missing after the room was cleaned. Not accusing anyone but the fact it didn't turn up is a head scratcher since he loved his giraffe toothbrush. You get what you pay for I guess but don't feel it was a cheap option. For a bit more couldve don't better. They did action all our other requests within 30 minutes which was great.

This place was in an excellent location. Staff were extremely helpful. Rooms and hotel were very clean. Loved it and highly recommend. Beautiful views from rooftop.

A very basic room in a simple hotel. Great for a weekend away when most of the time is spent outside of the room seeing sights (or poolside, the pool is rather wonderful!). Maid service was great on day 1 - but days 2-4 were poor, no fresh cups or replenished tea bags, etc. Walls were thin, we could easily hear the conversation (and other nighttime activities!) of our neighbours! So bring your earplugs ;)

A nice quirky hotel, staff polite and very efficient, very recommended.