Santa Isabel Hotels

"Breakfast was exquisite! Service was better during breakfast than during dinner. Dinner buffet was not good. The dinner buffet food was old and the waitresses didn’t know much about wines. I loved the cocktails at the bar and the appetizers. I loved my room! Thank you for giving me a suite for such an Affordable price! Staff was helpful during check out and to secure public transportation. I’d love to stay at Araiza Hotel again soon! Gracias 🙏 Nos vemos pronto. You should provide recycling bins in the rooms if you’re serious about being ecologically responsible. I suggest you provide more water bottles in the rooms. "

"Very old facility …! No hot water , old furniture, short on appliances Very disappointing No idea about outside..! Didn’t walk around"

"My husband and I like staying at Lucerna because it's got a perfect location. Thank you"

"Its clean, staff is friendly, breakfast is good, i feel safe in the parking."

"When we got our room, first thing that we saw it was water on the floor, checked the bathroom and trash can was full, sink was water all over, they gave us a dirty room ☹️ I Went downstairs to get another room. I don’t know if I will stay there again . They need to pay attention of what are the employees are doing"

"As they say it is what it is. It's just an old hotel. The staff will make up for it because they are very friendly and helpful. It's also located a very noisy area. There's not much they can do about it. Again, it is what it is."

"Extra friendly & helpfull staff. Very convenient parking garage."

"Elevator was not working. "

"Parking was not great, pool was empty and was a huge disappointment. Breakfast was fresh and room and facilities were clean.."