Santa Lucia Holidays

We left our towels on the floor before leaving the room in the morning, expecting them to be changed. However, when we returned in the evening, all the dirty towels had been hung back up on the racks as if they were clean. Unfortunately, we only realized they were still dirty after we had already used them to shower. When we went to the lobby to address this with the tall woman at the reception, she responded aggressively, stating, "It's not like you wash your towels every day at home." When we asked if this was how they treat their guests, she replied, "I don't care what you do, it’s none of my business." Aside from the terrible service, the rooms were extremely small—there was not even enough space to open a second suitcase—and there was no view. The breakfast was mediocre and nothing special. Overall, the hotel offers very poor value for money, but the unprofessional and rude behavior of the receptionist was particularly upsetting and unacceptable.

First the staff were wonderful. However, the hotel is very dated. The breakfast was very average and it finished too early at 10am. The pool bar only served lunch for 1.5hrs so there were no food options except for soggy sandwiches and small premade pizzas. No room service, no coffee in the room. Air conditioner broke. We booked this hotel because it had beach access so that helped but I would not stay again.

Lovely staff! Good kitchen, and great breakfast included in the room. The swimming pool and lounge area on top of the hill are lovely and have great views all around. I wished the room was a bit larger! With two suitcases i had to rearrange some furniture, I like to not stumble over them in the middle of the night. The beach club, free for hotel guests is very nice, too! It has a couple of really nice beach restaurants nearby.

First of all, the hotel is not beach front…. It is beach access from a side street. You are given a free pass for only one day for 2 beach chairs and an umbrella. After that, the daily cost is 25 euro. Staff were very kind and willing to assist in any way. The breakfast was very good but did not change day to day. It was pretty much the same every day. There is no evening night life at this hotel. No bands, music etc. Guests gather around the pool nightly for cocktails with a view of the restaurant “Ninos”. A bit uncomfortable if you’re the ones having dinner. The rooms are nice, spacious and clean with very comfortable beds but small showers. There are mini coffee makers in the room but not in the lobby and you are charged 3 euro for water in your fridge. My recommendations, rent a car, you are then free to explore the island. Stop at the supermercato for munchies and water. We bought an umbrella for 15 euro and bought a blanket. Overall a nice stay but Pittolungo is a very quiet area at night. Perfect if you’re looking for quiet downtime with no crowds or loud music.