Santa Maria Hoe Holidays

We arrived after 8pm (train wasn’t running, so we had to take multiple buses) & front desk was closed. We called & they had upgraded us to a sister location as our room’s lock had broken; it was ~1 block away. We had a difficult time finding the entrance, but once we did, it was easy. Nice & spacious, great AC, our daughter’s bed ready to go! We were able to do the check in via what’s ap & left the city tax in the room so we didn’t even need to go back to the main hotel. Easy walk to restaurants (one even below our room) & lakeside! Would recommend!

Amazing views of Lake Lugano from the restaurant and the rooms. Only thing lacking was politeness from the restaurant staff - they could smile more and improve their warmness to welcoming you.

The staff were amazing ! Thank you for making a great stay.

This place must have been really nice… three decades ago. Now, it feels dated. The style was always gordy, but now it almost feels like being in a movie from the 1960s. Everything looks and feels old, despite the grandeur of the past and the continued signs of wealth (including three covered Rolls Royces in the underground parking). In the end, it is more of a great attraction than a great accommodation, also because it is inconveniently located — given that the distance to downtown Lugano isn’t that big, but the road is incredibly hilly and steep. Only stay there if you want to be at that place (for whatever reason), but not because you need accommodation for you visit to Lugano.

We loved this hotel and location. The staff are amazing and so attentive. Lovely facilites and great food. We hired a car which I would recommend from Europcar at Milan Linate airport. We were 30 mins from Sirmione and just over an hour to Limome Sul Garda. Nice restaurants only 4 mins away in San Felice Benaco.