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Hotel Santa Cruz Mazunte

3.0 star property

Choose dates to view prices

Close to Mazunte Beach, Hotel Santa Cruz Mazunte provides amenities, such as a garden and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk
The current price is €75
includes taxes & fees
29 May - 30 May
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About this property

Hotel Santa Cruz Mazunte

  • Hotel near Mazunte Beach
  • Hotel Santa Cruz Mazunte provides amenities, such as a garden and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • A 24-hour front desk
  • Room features
  • All guest rooms at Hotel Santa Cruz Mazunte have comforts, such as air conditioning, in addition to
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with Netflix, streaming services and digital channels

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
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8.6 out of 10, Excellent, 159 reviews
The price is €77
includes taxes & fees
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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 350 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number HSC240905C38

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Santa Cruz Mazunte have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Santa Cruz Mazunte ?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz Mazunte on 29 May 2026 start from €75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santa Cruz Mazunte pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 350 per pet, per night.

How much is parking at Hotel Santa Cruz Mazunte ?

This property doesn't offer parking.

What time is check-in at Hotel Santa Cruz Mazunte ?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Santa Cruz Mazunte ?

Checkout is at noon.

Where is Hotel Santa Cruz Mazunte located?

Situated in Santa María Tonameca, this hotel is steps away from National Mexican Turtle Center and Mazunte Beach. San Agustinillo Beach and Cometa Point are also within 15 minutes.

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Reviews

Reviews

8.4

Very good

9.4

Cleanliness

8.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the beach with great food and service if you want to just relax and go nowhere!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Mario

Liked: Staff & service
Disliked: Amenities
This is a new property that is not completed in terms of services, property management, room furnishing completion and following through with commitments. They need to discount their rate as there are lots of alternative properties in Mazunte that give you what they promise for what they are charging (we were paying full price). We were constantly asking for things - more towels, a chair for the room, a place to hang items, get this - a mirror for the bathroom??? and yet after I spoke with the owner and he agreed to refund one day of a 4 day stay for all the issues the manager the next day said it was not a refund but a credit of a free day which was an insult since we were going to Oaxaca the next day and they knew that. Pick another property for your stay until these guys, hopefully, get their act together. Not an enjoyable stay!!
This the small pool where you have to jump in and swim across to the ladder to access the lounge chairs??? Staff didn't turn on power to the area for lights and outlets until I asked. Crazy!
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
me mandaron a una habitacion estilo BUNKER, sin ventanas. el restaurante para los elementos mas basicos es pobre y el bar tambien
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, nuevas, así como personal muy amable. Muy bien ubicado
Stayed 1 night in May 2026
Verified

10/10 Excellent

Juan Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción !
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy amable, las instalaciones estan limpias, con buena entrada de aire y anti olores, las habitaciones con colchones cómodos, buen funcionamiento del aire acondicionado, velocidad de internet rapida, la alberca en la terraza es increíble, se puede ver el atardecer muy bonito desde ahi. Se hace limpieza de la habitacion diario y nunca fallo el sistema de agua. El único pero es la acustica, muchas veces se puede oir el ruido de los pasillos o de las habitaciones, de ahi en fuera un gran hotel con un enorme potencial, por sus instalaciones y su ubicacion cerca a la playa
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, room comfort
La alberca y el espacio
Stayed 1 night in Jan 2026