Hotel Guide - Santa Verónica Beach hotels in , Colombia.

"My experience at this hotel was very disappointing. From the moment we arrived, the customer service was poor, the staff had a bad attitude, didn’t smile, and showed no interest in helping. The room was also not properly prepared. There were no towels or soap available, which are basic essentials you expect at any hotel. We had to ask multiple times, and even then, the response was slow. The breakfast area was another major issue. The quality was very poor, with limited options and everything felt unorganized and neglected. It definitely did not meet acceptable standards. It feels like they think that just because they’re located in front of a mall, they are exclusive, but the reality is that the service and overall experience don’t match that expectation. I would not recommend this hotel and definitely would not stay here again."

"The rooms don’t have hot water, breakfast is always the same we even find ants on the food. "

"Andrea is extremely nice and accommodating "

"J'y retournerai sans hésitation, les lieux sont très propres, le personnel accueillant et la nourriture du restaurant délicieuse. "

"Very helpful and friendly staff...EXCELLENT SERVICE"

"We enjoyed our stay at Portobello. The room and common areas were beautiful and well-kept. I would definitely stay there again. My only criticism was that the water was not working when I tried to use it in the early part of morning (around 2am), but was working fine other than that. "

"The room was great! The hotel has a lot of character and is really unique! The staff was always pleasant and helpful as well! The only issues we ran into was that there was construction going on the hotel that would always start early morning, then there were also some issues with the water and it was unavailable. Other than that, it was an amazing stay and we'd be happy to come back! Maybe next time we can leave a 5 star rating!!"

"this place is awesome! kitchenettes a small pool. when we was there there was just us and it felt so awesome just being there. the owner and the caretakers are great. I recommend this place"

"You get more than what you pay for! This very affordable hotel has a great location, the view is impressive, and staff and service is exceptional! They made us feel like family, and were doing everything in their hands to please us... what a great example of customer service! We highly recommend this place. "