Santanyi Hotel Guide - Family Friendly Hotels in Santanyi, Mallorca Island

"The room was nice and clean. It appeared to be an older building, but well maintained. The door locks were finicky to figure out. The room was very spacious for our family of four. I was surprised that the room safe key cost an extra 2€ a day. We came in March and unfortunately the pool wasn't open yet, but it looked like it'd be a lot of fun. Our fridge wasn't working and when we told the staff, they were very quick to fix it the same day. The staff was friendly and helpful. We would to stay here again."

"Beach acess was amazing"

"Best way to spend our 10 year anniversary... loved the walking distance to nearly everything but especially the night life to grab dinner and walk around with the locals. Staff was lovely and room was exceptionally clean too. We will be back!! "

"Brilliant place to stay. The staff were excellent and very helpful. The pool and area was clean and the coffee cream amazing. Great distance from local shops, dining and beach. "

"Refurbishment of hotel and room superb. Only problem lift not working , same in other blocks. Never saw anyonevtrying to fix them we with a baby in a pram in our party and on 3rd floor so hard work. Pools are cold even in Drago land, sea was warmer !! Entertainment very good. We have been on numerous occassiobs and updating of Esmeralda park is to a very high standard. "

"Hôtel tranquille, très beau, belle piscine et la mer wow !"

"One of the worst places to ever make a booking. Completely inflexible, took our money and refused to refund us even a dollar even though we had a medical emergency and had given them significant advance notice. They have also made it a point not to respond to us or to Expedia because of our request for a refund when there was a real medical emergency and we couldn't travel. While we understand that the hotel has its own terms and conditions, this demonstrates a very clear basis to avoid places like this, and to book in places that are more flexible and customer-centric. We will never book in this place again and will likely tell all our friends not to either. Stay away!!!!"