Hotel Novotel Santiago Vitacura

Property class: 4

Choose dates to view prices

Located close to Ralli Museum and Parque Arauco Mall, Hotel Novotel Santiago Vitacura provides a terrace, a garden and a playground. The on-site international cuisine restaurant, 365, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €77
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Queen Bed

Room

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a cityscape view, a window with curtains, and a green chair.

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with two beds, a desk, a chair, a large window with curtains, and a wall-mounted artwork of Moai statues.

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the area

Located in Vitacura, a neighbourhood in Santiago, Hotel Novotel Santiago Vitacura is in a shopping district and near the airport. Los Leones Golf Club and Valle Nevado Ski Resort are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Parque Arauco Mall and Costanera Center. Travelling with kids? Don't miss KidZania Santiago. Spend some time exploring the area's activities, including skiing, snowboarding and golfing. Visit our Santiago travel guide
Map
Av Americo Vespucio Norte 1630, Vitacura, Santiago, Region Metropolitana, 7630340

What's nearby

  • A cityscape with modern buildings, a large shopping center, and a clear blue sky.
    Parque Arauco Mall
    12 min walk - 1.0 km
  • A city skyline at dusk with buildings reflected in a calm body of water.
    Casacostanera
    13 min walk - 1.2 km
  • A park with a large green field, tall buildings, and mountains in the background.
    Parque Araucano
    16 min walk - 1.4 km
  • A park with a pond, trees, and a cityscape in the background.
    Bicentennial Park
    16 min walk - 1.4 km
  • KidZania Santiago
    3 min drive - 2.0 km

Getting around

  • Military Academy Station
    2 min drive
  • Santiago Central Station
    26 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    24 min drive

Restaurants

  • Hotel Bidasoa
    5 min walk
  • Kintaro Ramen Bar
    6 min walk
  • La Cabrera
    7 min walk
  • Naoki
    5 min walk
  • Tío Tomate
    5 min walk

About this property

Hotel Novotel Santiago Vitacura

  • Upscale family-friendly hotel near Parque Araucano
  • Located close to Ralli Museum and Parque Arauco Mall, Hotel Novotel Santiago Vitacura provides a terrace, a garden and a playground. The on-site international cuisine restaurant, 365, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Buffet breakfast (surcharge), bike hire and luggage storage
    • Smoke-free property, a lift and concierge services
    • A reception hall, a 24-hour front desk and tour/ticket information
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 144 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and sofa beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 42-inch LCD TVs with cable channels
    • Separate sitting areas, recycling and daily housekeeping

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Frequently asked questions

Does Hotel Novotel Santiago Vitacura have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Novotel Santiago Vitacura?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Novotel Santiago Vitacura on 20 Nov 2026 start from €77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Santiago Vitacura pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of CLP 10000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Novotel Santiago Vitacura?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Novotel Santiago Vitacura?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Novotel Santiago Vitacura located?

This family-friendly Santiago hotel is located near the airport, within 1 mi (2 km) of Ralli Museum, Parque Araucano and Parque Arauco Mall. Bicentennial Park and KidZania Santiago are also within 1 mi (2 km). Alcantara Station is 26 minutes by foot and Military Academy Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Novotel Santiago Vitacura Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 318 out of 655 reviews
Rating 8 - Good. 225 out of 655 reviews
Rating 6 - Okay. 66 out of 655 reviews
Rating 4 - Poor. 31 out of 655 reviews
Rating 2 - Terrible. 15 out of 655 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great staff and room....clean and quiet
Stayed 11 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel... good breakfast! Very nice restaurant and lobby area
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price, service and location.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean except for shower ceiling where it looks like there is mold. Otherwise everything is clean and amenities such as kettle for making tea towels tissues all very good. Location is in a very good area with lots of choices for restaurants Front desk staff extremely helpful Buffet breakfast is reasonably good. Dinner was very tasty
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, room comfort

Very considerate for traveler's comfort

Very good friendly service. Very considerate and thoughtful to offer customers' extra comfort during their trip
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpfu, recommeding and explaining the attractions, ATM, public transportions, and supermarkets. Let me stay till 2 pm without additional charge since my flight was departuring at night.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, from the check in, room cleanliness to the buffet breakfast, pool and spa. If they wanted to improve anything, would be to help with luggage. I got my own trolly and had 2 large and 2 small, piled them on my own onto the trolly and in check out also no one offered to help as they have done at other hotels.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a bit out of the way. It’s about a 20 walk to the nearest mall (where I took the hop on/hop off bus. But I walked around the the nearby restaurants by myself (female) and never once felt unsafe. The staff were really great and the room was really clean and comfortable. Totally recommend if you don’t mind being away from the action.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for the comfortable stay

Great location. Within close walking proximity to malls. Long walk to Centro, but has nice views along the way. The staff this morning was so extra helpful. I dont have the Uber App. But one of the staff found a way to Uber me to the airport in time. Top notch customer sevice!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Staff upon arrival Friday evening was not helpful at all
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place Very good hôtel with nice services
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Value!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick overnight trip to the city
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very accesible facility, friendly and attentive staff. great rooms with ample space
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente.
Stayed 7 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Location and the cleanliness of the rooms. I did not like the service at the restaurant, and the cold coffee all the time during the breakfast.
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All. Wry good, I will return
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

I would like to suggest adding a sink in the toilet room. This will make it much more convenient.
Stayed 1 night in Feb 2024