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Novotel Santiago Providencia

4.0 star property
Find your perfect blend of relaxation and adventure in this lively city. Unwind with a drink by your side or explore exciting attractions just steps away.

Choose dates to view prices

Experience the vibrant energy of Santiago at Novotel Santiago Providencia, an upscale family-friendly hotel near Costanera Center. Relax with a drink at the bar or unwind in the sauna after exploring nearby Vivo Panorámico and Drugstore. The helpful staff, first-rate property condition, and location have earned rave reviews from previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is €86
3 May - 4 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(94 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Providencia, a neighbourhood in Santiago, Novotel Santiago Providencia is in the entertainment district and near a metro station. Santiago Cable Car: Tupahue Station and Golf Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Costanera Center and Vivo Panorámico. Looking to enjoy an event or a match? See what's going on at Julio Martinez Pradanos National Stadium or Estadio Monumental David Arellano. Spend some time exploring the area's activities, including snowboarding and skiing. Guests appreciate the hotel's convenience for public transportation: Tobalaba Station is 6 minutes on foot and Los Leones Station is 10 minutes. Visit our Santiago travel guide
Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084

What's nearby

  • Costanera Center
    Costanera Center
    4 min walk - 0.4 km
  • Apoquindo
    Apoquindo
    4 min walk - 0.4 km
  • Gran Torre Santiago
    Gran Torre Santiago
    9 min walk - 0.8 km
  • Drugstore
    11 min walk - 0.9 km
  • Clínica Indisa
    3 min drive - 1.7 km

Getting around

  • Tobalaba Station
    6 min walk
  • Matta Station
    8 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    28 min drive

Restaurants

  • Restaurante Les Casielles
    1 min walk
  • Los Canallas
    2 min walk
  • El Honesto Mike
    3 min walk
  • Rishtedar
    1 min walk
  • Pikada
    1 min walk

About this property

Novotel Santiago Providencia

Upscale family-friendly hotel near Costanera Center
Located close to Vivo Panorámico and Drugstore, Novotel Santiago Providencia provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • A front desk safe, tour/ticket information and luggage storage
  • Smoke-free property, a 24-hour front desk and 6 meeting rooms
  • Guest reviews say great things about the helpful staff, first-rate property condition and location
Room features
All 178 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LED TVs with cable channels
  • Heating, daily housekeeping and desks

Similar properties

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 801 reviews
The price is €95
1 May - 2 May
Ola Santiago Providencia, Tapestry Collection by Hilton
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 15 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 13900 for adults and from CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Does Novotel Santiago Providencia have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Santiago Providencia?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on 3 May 2026 start from €86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Santiago Providencia pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a fee of CLP 33520 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel Santiago Providencia?

This hotel doesn't offer parking.

What time is check-in at Novotel Santiago Providencia?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Santiago Providencia?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Santiago Providencia located?

This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Clínica Indisa are also within 1 mi (2 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Santiago Providencia Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 691 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to everything and decent restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yalexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beds and pillows of this hotel. You can get a good nice sleep. Also the breakfast has variety and the location is great. Even though the pool is small, you can get a nice relaxing time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

kaylia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay and the breakfast was great!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Vaibhav

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Deborah Jean

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and very clean, the staff were helpful. I liked the carafe in the room and water station in the hall to fill it up great idea. Breakfast was fantastic with a large variety of food. Excellent location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

will

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness.excellent service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Linlin

Liked: Cleanliness
Disliked: Amenities
The location is pretty good, it’s clean, but the amenity is poor. We booked a room for two adults, they just supply one tooth brush cup and one mock tower. By the way the towers are old and not clean enough. The bathroom door is sliding down authority with noise. Tiny sink top for personal stuff. You can hear the neighbors’ voice. The TV, poor channel choice. And we can’t use our own YouTube or Netflix or even casting.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Lovely cleaners and staff. Quick check in and out. Perfect location.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Hong Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here are attentive and helpful. Stayed here for our pre & post Patagonia trip.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent breakfast and staff.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

This hotel is a great location, easy walking distance to most sites. Staff are freindly and rooms are clean.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sustainability efforts

What a delightful stay! The room had everything I could possibly need, and I especially loved the refillable water bottle – such a thoughtful and sustainable touch. Breakfast was a highlight, with truly excellent coffee to start the day right. Great value for money!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Rinat

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the location was good BUT the light in my bathroom stopped working the next day and they were not fixed in the following five days despite the repeated requests
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Clyde

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff were very thorough. Some expected stuff like overpriced laundry services. Generally a very good breakfast in the restaurant with real scrambled eggs (not instant) provided every day, along with bacon/ham and another choice on the warm serving line. Juice bar, coffee, and tea. Daily choice of fresh fruit and vegetables, cheeses, etc. along with a continental breakfast bar with sweets and croisants. The "refrigerator" in the room was more like a wine cooler, barely cooler than room tempature. Did not observe a microwave being available. Room had a safe and an iron, hair dryer.
Stayed 28 nights in Jan 2026
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Very comfortable rooms with good amenities. Breakfast are really good.
Stayed 4 nights in May 2025
Verified

8/10 Good

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and breakfast were very good. The location is excellent, staff was friendly.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Plenty of restaurants and the mall close by.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property near lots of shopping and dining options.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place, the staff is awesome!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024