Entire apartment

Santiago Suite Apartment

Property class: 3.5

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Close to Plaza de Armas, Santiago Suite Apartment has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Suite, 1 Bedroom, Kitchen

Room

Basic Suite, 1 Bedroom, Kitchen

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Basic Triple Room, 1 Bedroom

Room

Basic Triple Room, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Apartment 1 Bedroom Single

Room

Apartment 1 Bedroom Single

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Apartment 1 Bedroom Triple

Room

Apartment 1 Bedroom Triple

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon
  • Free wired internet

View all photos for Apartment 2 Bedroom 2 Pax

Room

Apartment 2 Bedroom 2 Pax

  • 40 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Apartment 2 Bedroom 3 pax

Room

Apartment 2 Bedroom 3 pax

  • 40 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free wired internet

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About the area

Located in Downtown Santiago, a neighbourhood in Santiago, Santiago Suite Apartment is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. National History Museum and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
View more Apartments in Santiago
Map
Merced 562, Santiago, Region Metropolitana, 8320148

What's nearby

  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    2 min walk - 0.2 km
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    4 min walk - 0.4 km
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    8 min walk - 0.7 km
  • Pontifical Catholic University of Chile
    7 min walk - 0.7 km
  • Santiago Town Square
    9 min walk - 0.8 km

Getting around

  • Bellas Artes Station
    3 min walk
  • Santiago Central Station
    14 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Restaurants

  • R3
    1 min walk
  • Café Mosqueto
    2 min walk
  • Everyday Sushi
    1 min walk
  • Starbucks
    1 min walk
  • Monstrum
    2 min walk

About this property

Santiago Suite Apartment

  • Boutique apartment near Plaza de Armas
  • Close to Costanera Center, Santiago Suite Apartment has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Concierge services, multilingual staff and laundry services
    • Luggage storage, a front desk safe and tour/ticket information
  • Room features
  • All rooms are individually decorated, and boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with rainfall showers and shower/bath combinations
    • Kitchens, fridges and microwaves

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Frequently asked questions

Does Santiago Suite Apartment have a pool?

Yes, this property has an outdoor pool.

Is Santiago Suite Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santiago Suite Apartment?

Self-parking is available for USD 16 per day.

What time is check-in at Santiago Suite Apartment?

Check-in start time: 3 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Santiago Suite Apartment?

Checkout is at noon.

Does Santiago Suite Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Santiago Suite Apartment located?

Located in Downtown Santiago, this boutique apartment building is within a 10-minute walk of Museo Arte de Luz and Plaza de Armas. Costanera Center is 2.9 mi (4.7 km) away. Bellas Artes Station is only a 3-minute walk and Santa Lucia Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santiago Suite Apartment Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

7.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 134 reviews
Rating 8 - Good. 62 out of 134 reviews
Rating 6 - Okay. 25 out of 134 reviews
Rating 4 - Poor. 4 out of 134 reviews
Rating 2 - Terrible. 6 out of 134 reviews

Reviews

Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness

Publicidad engañosa

Lugar oscuro no tenia que ver con la descripción,colchón en mal estado,sabanas llenas de pelo y manchadas al igual que los utensilios de cocina, no había wifi en el departamento tuve que ocupar el mio..lo único bueno la ubicación y el baño
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to get directions from the security desk. The room was fine, just hot and did not have AC as advertised.
Stayed 6 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Staff & service

Poor Customer Service

Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó súper cómodo, limpio Buen ambiente, un poco caluroso pero estos días han sido asi
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No te dejan ocupar el estacionamiento si no se ha cancelado antes, pero no hay forma de estacionarse para subir a cancelar y poder utilizarlo! Las toallas tenían unas manchas negras y que hablar de las sabanas!!!! un asco.
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Pésimo, para empezar, reservamos una habitación con aire acondicionado y no tenia. Segundo; el baño estaba malo, fueron "a arreglarlo" y quedó igual. Tercero, la televisión no funcionaba, ya que no tenía cable y la antena no funcionaba, ni siquiera se podían ver canales locales. Cuarto, la cama en pésimas condiciones, colchón viejo e incómodo. Lo único rescatable es la limpieza del lugar, fuera de eso... Nefasto.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!!
Stayed 6 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impecable

todo de 10...impecable
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Bueno
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities

Bom

O apart é muito bom. Ruim foi o serviço prestado no primeiro dia. Simplesmente nos mudaram de local, bastante distante, e queriam que aceitássemos a troca. Alegaram que o ap reservado não estava disponível. O suporte, em geral, foi ruim. Quanto ao ap, tudo organizado. Nada a reclamar, a não ser a internet que caía às vezes.
Stayed 5 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Room comfort

mas o menos. buena atencion en recepcion...

Problemas a mi parecer inaceptables abridor de botellas roto. Sin copas para vino o pisco. Ni ninguna fuente o sarten. La cama durisima colchón muy delgado te mueves y suena. Pero bien. Gracias!
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience!!!

Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend .
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
O quarto era moderno e estava em perfeitas condições, o lugar tem ótima localização, apenas 2 quadras do metro, ao lado de um supermercado e perto de parques. O apartamento possui todos os itens para cozinhar, incluindo forno e microondas. Único problema q tive foi a conversão que eles fizeram do dolar para o peso chileno, muito alta (saiu mais de 20% mais caro por causa dessa conversão).
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

편리한 숙박

객실은 작으나 시설이 깨끗했고 24시간 리셉션이있어 문제를 바로 해결할구 잇었다 위치도 아르마스 근처라 편리했소 마트가 옆건물1층에 있어 생활하기 편했음 피트니스를 이용하려고 이곳을 예약했는데 기구가 2개밖에 없었고 모두 고장이 나있었다 부엌이 협소하였다
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Adorei a localização, perto de tudo! Achei que a limpeza deixou a desejar. Mas no geral, um bom custo beneficio.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maid service

Maid service would come and knock at 9-10am, I asked to not be bothered until after 12pm if possible would come every half hour until I just said please don't come back until tomorrow. This happened a few days, I did not like being bothered yet the maid kept coming back and then made a face when I told her not to return as in I had wasted her time.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Central e em conta

Bom custo beneficio e localização.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

próximo Santa Lucia Hill

Otima localização, instalações novas, limpo, organizado.
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Otimo local, no centro de Santiago; metrô perto; Bairro Bella Vista perto, fizemos tudo a pé. No quarto a única coisa que não funcionou foi o telefone para falar com o escritório, responsável pelo quarto; faltou mais utensilio de cozinha, como panela para cozinhar e fazer refeições. super tranquilo para dormir. Passa táxi direto na frente do hotel (não utilizamos) Recomendo!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Well located, clean and comfortable rooms

Not easy to find the reception of the apartments. It is actually located in the opposite street. When checking in we had to pay CASH in USD or an additional 19% tax would be charged, notwitstanding our confirmed direct booking via hotels.com. Rooms are very clean and comfortable, good price value!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento excelente, ótima localização.

A equipe sempre me atendeu com rapidez. O gás do fogão não estava funcionando. Devido a isso eles me trocaram de apartamento assim que solicitei. Os quartos tem aquecedor e ar condicionado. Também não sabia utilizar o cofre e eles mandaram imediatamente um funcionário para me explicar. Foi muito boa a estadia.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
They charged us more than the rate displayed on hotels.com by ~20%
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Funcionários prestativos e muito educados. Ótimo apartamento, lindo e confortável. Próximo ao metrô e à pontos turísticos.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado

Perto de várias atrações turísticas, bom prédio, bom apartamento. Tem um mercado ao lado e um bom equipamento de cozinha. As pessoas que nos atenderam foram bastante solicitas. Apenas um pequeno problema, em um dos dias, esqueceram de fazer a arrumação do quarto.