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"Quick check in, although the lobby is very small"

"All the staff were great but especially Jordan the concierge and Josephine in the lounge. They were amazing."

"In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year. "

"Clesn room, air conditioning and staff"

"Setting up the airport pickup was a little bit cumbersome, but once set they were easy to find and the staff on-site at the hotel were great. They stored our bags for us between our 12pm check out and our 6pm shuttle back to the airport for our departure. "

"Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!"

"Everything excelente "

"Great location, wonderful views if the lake, easy access to town using taxi or walking. Staff very helpful and friendly."

"Clean room"