Santiago Tilapa Hotels

"The property was amazing."

"For a very short stay"

"Excellent customers service "

"This is my go-to hotel in mexico city. The suites are large and well appointed. Service is excellent. I will always return. Highly recommended "

"The services is terriblle, the people are rudeless i never come back again"

"wouldve prefered a nicer area but the hotel was nice"

"Very disappointed with the Hilton Santa Fe. I try to do my check in at 3:00pm and the staff said they did not have rooms available yet because they had "high occupancy". I was waiting for 45 minutes to get a room. The shower in the bathroom had an extremely unpleaseant smell like a pipe. On sunday afternoon the hotel rents the pool to the general public so ppl can drink, smoke and listen to music; therefore are many young people (not hotel guests) drinking alcohol and smoking at the main door waiting for their cars. I understand this is a new policy since 1 month ago as per concierge. It is extremely unpleasent to arrive at the hotel and find people drinking and smoking at the front door. I am definitley NOT going back to Hilton. There are better options (with similar rates) in the neighborhood like JW Marrito or Westin. "

"All good"

"Nice bed food "