Santo Adrião Holidays

The hotel was clean and located in good area. However it seemed that the staff would turn off the AC from the control panel in the lobby. I went downstairs multiple times a day to complain the room was too hot. Not once did they offer to change rooms and just made excuses it takes time for AC to turn on. It was uncomfortable sleeps making the trip not as enjoyable as it should have been. I understand they want to save money however guests are paying for an enjoyabke stay and should be able to control the temperatures in their room at their choosing.

Lovely hotel centrally located but after having stayed at 5 stars all over Europe, I’d say this place has yet to learn more about what it means to provide 5 star service. As a family traveling with a 7 year old were surprised to learn upon arrival that the pool was only available from 8am-11am for our child, The concierge wasn’t very helpful or offered any insights for our stay in Porto. For a small-ish property you’d expect more personalized service. Facilities are great there is no doubt there.

The difference is that you are comparing Europe to the USA, and they are just different. I think the location is pretty good, and the balcony (although really small) is really nice. For the price, I think it's a pretty good deal, but...I don't know what the price is now...

Les chambres et le bâtiment sont impeccablement propres et agréables. Très bien situé à proximité de tout à pied. Restaurants et petits commerces à profusion, vous aurez l’embarras du choix. Accueil de Carla impeccable et chaleureux, allez y les yeux fermés.

Everything was fantastic, the only reason for not putting a 5 star is the air conditioning is not very good.