Santo da Serra Holidays

Beautiful location, but hotel overall feels quite dated. Our room smelled very musty and we had difficulty airing it out. The pool area was nice.

The staff was incredibly helpful and friendly. I loved the beautiful flowers throughout the property. The breakfast was always delicious with happy friendly servers.

Clean room, excellent staff. I will definitely come back .

Nice rooms, friendly staff, amazing Christmas buffet dinner.

This was a great stay. The location is great, it's about a 10 min walk to the marina/quay and downtown but we mostly used ride shares instead. The buffet breakfast was great because we did a lot of early morning tours and it made it extra convenient for us to not have to leave to go grab breakfast. The staff area great, very helpful. The rooftop view from the top floor was the cherry on top that made this trip to Madiera excellent. The only con was that the room was not cleaned the best way possible, despite us asking. We thought the cleanliness could have been better but honestly we did not care much as we wanted to go out and about and needed it to rest.