Santo da Serra Holidays

Management and staff of this Hotel were perfect and very attentive it made our stay so great

The property was disappointed, it was not what I expected. The food was not as great, choices were limited, there was more pork than I wanted. The mattress was thin and old, I did not get any good sleep. On good note the property was clean and the staff was great.

Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.

Loved everything about the Hotel. Very modern and clean. All the staff were amazing. The Pool and Bar on the Roof was a favourite spot. We had a problem with our Air Conditioner. Once we reported it the staff acted quickly and moved us to another floor.

Faburlous sea views from close up. If you sleep well with the sound of waves -- can't beat it. Very convenient for short walks to restaurants and a grocery right next door. Breakfast buffet was exceptional. Staff were very friendly and professional. It's hard to think of something we didn't like, but perhaps it would be people slamming doors in the early morning. (Perhaps soft-close mechanisms?)