Terrace/patio
Check availability

Reviews of Studio 27

3.5 out of 5
Studio 27
C. Juan A. Minaya, 4, Santo Domingo, Distrito Nacional

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 6 out of 53 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kristin, Tallahassee

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not sound proof rooms: heard people in the hallway and kids crying in their rooms, and the bass from the rooftop bar. They don’t have 4 pools… only 1 hot tub. The had a QR code to order food that didn’t work. Internet went out and was off and on. For the price, I wouldn’t go back.
Stayed 1 night in May 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Got a very nice room and it was nice and cozy, very spacious. There's a mall that's a quick Uber ride away and a couple restaurants within walking distance. I went for a concert at the nearby stadium and I was able to walk back afterwards and avoid being stuck in traffic, so it was super convenient.

6/10 Okay

Dalia

Stayed 1 night in Jan 2024

10/10 Excellent

Johnattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for travelers going elsewhere since Caribe Tours it’s steps way form there but need some work in the bathtubs. Overall it’s like a 8/10 can’t complain.
Stayed 1 night in Dec 2023

8/10 Good

hedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Foluso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad at all
Stayed 4 nights in Nov 2023

8/10 Good

hedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure at all times
Stayed 3 nights in Nov 2023

8/10 Good

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made every effort to please their guests. Very multitasked individuals who served selflessly.
Stayed 11 nights in Sep 2023

8/10 Good

wilson luperon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jerry, BROCKTON

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2023

2/10 Terrible

Faustin

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are too small.
Stayed 2 nights in Jun 2023

10/10 Excellent

Aaron E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the staff. Nice always will to help. Just the noise from the construction work took away from what would a been a very pleasant stay.
Stayed 3 nights in Apr 2023

4/10 Poor

Jazmin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The condition of the rooms is not good. I stayed here for 9 days. For the first 8 days I was in room 203 and the water would totally leak out of the shower when I was showering to the point where a large pool of water would form outside of the shower requiring me to put 3-4 towels on the large pool of water and get all of my feet wet in dirty water back into the room. Yuck. There’s also no hot water. It was lukewarm on one day at best and the rest of the days it was cold. I informed the front desk and they said that they didn’t have anymore rooms. Finally on day 9 of my stay I was moved to room 210 where the sink is clogged which is disgusting as one would like to brush their teeth and wash their face etc. The soap dispenser in the shower is also not working in this room. I informed the front desk and they said that they were sorry. However, no concession was offered just an apology for 9 days of discomfort. I did not move to another hotel because I honestly did not have the time due to medical appointments. The property is conveniently located in city center. It’s very easy to get an Uber at anytime of day. Breakfast is not bad, the staff at breakfast is very nice and accommodating. The decor is also nice and the rooms are clean. However, I would not stay here again due to the uncomfortable room conditions and the inability to address issues that arise. Again, the staff is nice and will say they’re sorry but the problem will not be fixed.
Stayed 8 nights in Apr 2023

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 10 nights in Feb 2023

2/10 Terrible

Soly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They charge for everything even water and there is limited parking onsite They charged for early check in. I arrived 30 mins early and they charged 50 dollars Bad customer service for foreigners
Stayed 1 night in Feb 2023

6/10 Okay

JIMY

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Luis

Stayed 1 night in Dec 2022

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
It’s very nice and the staff are very helpful
I was impressed with the friendly atmosphere. They were very helpful. My only complaint is that I am a sports fanatic and I was unable to navigate through the tv. Only the night before I left I had someone fixing my problem.
Stayed 4 nights in Dec 2022

6/10 Okay

Victor

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Recepción muy mala.
Stayed 1 night in Nov 2022

2/10 Terrible

Pétion

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Bed to small

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, and it did look nice. But the bed was extremely uncomfortable, but he served his purpose for the shortest day that I head oh, but definitely recommend and maybe back soon next month.
Stayed 3 nights in Oct 2022

6/10 Okay

Jemel

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were great! My sink was leaking, the rooftop area was locked close and for guest it was not easily accessible. The check out process is time consuming. The wifi is not reliable at all. Cleanliness is good.
Stayed 7 nights in Oct 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great, kind and diligent staff, very clean, fair prices and overall environment. Only thing I wasn't pleased about was the internet connection at the hotel. My room didn't have it's own Wi-Fi and they really didn't do anything to fix it other than give me other rooms' password, and weirdly the hotel was in a zone where the local carrier didn't give me good coverage, so I spent my week with limited connectivity on my devices and the room's TV.
Stayed 6 nights in Sep 2022

10/10 Excellent

Evettelise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to arrive to a warm and welcoming environment. As soon as you arrive you’re greeted with extreme hospitality and kindness. The rooms are great, very comfortable, and absolutely clean. The manager of the hotel seems to really put customer service at the top of her priority list. There were multiple shifts at the front desk however each shift was seamless and met our needs effortlessly. If you’re looking for an affordable and comfortable place to stay in Santo Domingo this would be the hotel to stay at. I absolutely would return!
Stayed 5 nights in Aug 2022

10/10 Excellent

Jessenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and clean. Staff was very engaged and polite. Local Restaurants had amazing food. Would definitely stay here again.
Stayed 9 nights in Jun 2022

10/10 Excellent

Sharyl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
If i could give them more then 5 stars i would!this hotel its more then aswome.staff super friendly and helpfull,the hotel is extremly beautiful,Clean and smells 24/7 clean.will book in this hotel in every visit to Santo Domingo.
Stayed 7 nights in Apr 2022

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and how they use names of the cities for the rooms that was unique extremly friendly and helpful i lost my keys and wasnt a problem to set me up another room. A friend of mine booked a flight and used the same as well after i left
Stayed 4 nights in Apr 2022

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno. dire que es un palcer quedarme en esta propiedad me quede 3 dias despues tube que quedarme de un dia atro de emergencia y regrese eñ servicio buenisimo todo muy comodo y buen servicio
Stayed 1 night in Apr 2022

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi should be cleaned daily from debris
Stayed 1 night in Apr 2022

6/10 Okay

Anarda

Stayed 2 nights in Mar 2022

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
La atención es buena y es un buen punto para hacer más actividades
Stayed 2 nights in Mar 2024

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett bra hotell sämre läge frukosten var den sämsta på väldigt länge poolen visade sig vara en Jacuzzi Min erfarenhet av hotell är 200 resdagar om året under 25 år. Mvh Janne Hemström
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Basics not in order
They tried to make it look nice however 1. No window in the room 2. Small bed 3. Bad pillows, more decoration than to sleep 4. Extreme noisy building 5. Airco making a lot of noise 6. No hot water for shower 7. Very little water for shower not enough the shower 8. Very limited choice and quality of breakfast This hotel tries to get good reviews but does not deserve it, the small details and a staff that is instructed to be nice (does not cost anything) does not desguise the fact that this hotel does not have the basics in order and does not care about that. They have only focus on money, and it shows.
Stayed 1 night in Nov 2023

10/10 Excellent

Nayade

Stayed 2 nights in Sep 2023

10/10 Excellent

Mariana

Stayed 1 night in Feb 2023

6/10 Okay

Artur

Liked: Cleanliness, amenities
Disliked: Staff & service
In and out.

10/10 Excellent

Lorand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

rene enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones en Santo Domingo
Personal sumamente amable en un lugar pequeño y acogedor, con detalles que hacen una gran estancia y un gran lugar
Stayed 1 night in Oct 2022

2/10 Terrible

Wendy

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing price. The place is very clean and decorated very nice. The rooms have tv with netflix and youtube, and are also filled with all sorts of snacks and drinks (which are not included but its still nice to have them for a price). The location of it is excellent too as its close to the main places of the city. The roof has a decent view with a jacuzzi which its a great plus for couples. Loved that every room has the name of a city in DR. All of this for the price its just incredible. Definitely coming back !
Stayed 2 nights in Aug 2022

10/10 Excellent

Ydekel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería y lo recomendaría.
Stayed 1 night in Aug 2022

8/10 Good

Scarlet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los huéspedes hacen mucha ruido
Stayed 1 night in Jul 2022

8/10 Good

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jun 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy cómodo cerca del Caribe Tours, con tarjeta de crédito aceptada.
Stayed 1 night in May 2022

6/10 Okay

Dania

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Habitación sucia, nos cambiaron y el desorden de los demás huéspedes pasaba de las 2 de la mañana, los tenía hablando en mi puerta y no me dejaban dormir, solo hay una persona para el servicio de la noche, calidad de la cama mejorable. Decoración muy bonita, parqueo en la calle y no lo especifica.
Stayed 1 night in May 2022

2/10 Terrible

Yolanda

Stayed 7 nights in May 2022

8/10 Good

Dragos Gabriel, MADRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se trata de un hotel recién construido, con un concepto diferente a los demás hoteles. La zona no esta mal y esta cerca de muchos lugares. Con el problema que nos encontramos fue que en los 5 días que estuvimos ni había agua caliente. El personal es muy amable.
Stayed 5 nights in Feb 2022