Santo Tomas Hotel Guide - Family Friendly Hotels in Santo Tomas, San José

"Pool was beautiful and staff was excellent "

"Close to the airport and a common spot for the managed tours to pick you up. That’s a great benefit as they picked us up from the hotel lobby. The hotel staff will even give you an early to-go breakfast if your tour starts early. "

"The room was extremely dirty, there was dirt all over the floor and the bathroom was very poorly maintained. There was mold and dirt in every crack of the bathroom. The staff was lovely and the shuttle to the airport was very convenient! "

"Great large pool with seating around it. Nice breakfast area. Very helpful staff."

"Clean room, friendly staff, airport shuttle, convenient restaurant. "

"WiFi didn’t work, checkin took forever they couldn’t find my reservation. Food was good in the restaurant though. "

"Clean room and great staff"

"Friendly staff, excellent service, Bar 10 is 10/10. "

"We were really disappointed with our stay. Staff were very unhelpful. Hallways not clean. Given a room with a view of garbage cans and gas tanks. Another guest arrived on a red eye at 10 am and was told her room would not be ready until 2pm! Far from airport. Very limited ameneties, not even conditioner or enough towels. Will not stay here again "