Search Guest Houses in Santoy Hanover

"The property was kept clean. Some staffs were friendly but some weren't. We were ignored a few times because they were busy talking to each other. "

"Overall we had a nice stay. Adults with tweens and teens. The staff was friendly. The rooms were decent nice property. I would say they need more pool space because when they’re at full capacity, the seating became a challenge. We did the bike tour that was fun. My friends enjoyed the spa. I wasn’t crazy about the food, but it was OK. I still had a relaxing time."

"Great staff, good room, beautiful property "

"The property is beautiful with beautiful ocean views. The beach is clean, water is clear."

"I recently stayed at Princess Resorts with my family and had a very disappointing experience. Before arrival, my daughter spent weeks trying to update my reservation from two guests to one. Expedia and the resort kept redirecting me to each other, and no one resolved it. As a result, I was overcharged for a two-person stay. During the stay, housekeeping woke my family 2.5 hours before checkout by banging on the door and yelling, despite the “do not disturb” light being on. Service at the Jamaica Food Market was also unwelcoming—the hostess Sonya refused to let my daughter wait for my son in law and Grandsons to return from the restroom before directing us to our table and had a very uncomfortable attitude. Amenities were limited. The water park closes at 5 PM, and the food truck was already closed and out of food by 4:30 PM after a long travel day. We were told the ice cream shop was 24 hours, but ice cream stops at midnight. The game room has age restrictions (13+ and 18+), which excludes my 7 and 11 year old grandsons. Food at the sports bar was poor, and kids aren’t allowed after 8 PM. I had to babysit one night due to this just so my daughter and son in law could have a nice evening. I was looking forward to doing karaoke with them but someone had to watch the kids. Drinks were watered down unless you had a specific wristband. The room also had a sewage smell from standing water in the shower. Overall, not truly all-inclusive or family-friendly. I would not return."

"Great Location on west end of beach. Outstanding staff so so friendly would go again in a heartbeat. Good value for a great beach getaway"

"Happy with our stay"

"Problems with towels (both beac and bath) Very poor choice of food and not really good, including la carte restaurants. Low quality alcohol. Great beach. Staff is nice."

"We had a wonderful experience at this resort. Many options for food. The food was very good. The staff was very friendly and helpful. Overall it was excellent and would recommend. "