Balenya Hotel Guide - Santuari de la Mare de Déu de l'Ajuda hotels in Balenya, Spain.

"Clean rooms + property. Only downside was a king bed was just two twins pushed together "

"We spent one night here at the end of a cruise. The hotel was very bright, clean, modern and the rooms were comfortable. We were on the 2nd floor so the street noise was a little bothersome but nothing a sound machine didn’t help. Check in and check out was seamless and they kindly stored our luggage until our room was ready. (We arrived in the morning before a 3pm check in)"

"Beautiful hotel, but definitely not a 5-star experience. While the hotel itself is gorgeous, the service is a massive letdown. The breakfast is highly stressful due to a lack of space, broken coffee machines, and illogical food layouts. Room amenities were consistently lacking (like missing spoons every morning for coffee/tea). Also all the floor tiles was loose on the balcony barley stuck down and no grout in them...this was same also for kyara bar all tiles on the outside was just wobbly and loose...not great....For my birthday, we ordered a small cake that cost €55 but turned out to be nothing more than a hollow chocolate filled with whipped cream...not a cake!! delivered with a single small plate for the two of us., the staff's attitude was poor. After our drinks were knocked over by a heavy gust of wind while we were in the pool, as we was getting out the one of the staff was half way through cleaning it up...just walked off and like it didn't happen. When we asked the bar for a replacement, they were very hesitant we had only one sip before getting into the pool.., and the cleaner actually lied and denied seeing the accident. The location has limited variety (shisha bars), and the 5-star rating is extremely confusing. It functions more like a 3-star service in a pretty building. We enjoyed our holiday and would go back, just not with the high expectations we originally had this time..."

"very new, nice and clean well situated. Construction work outside in Ramblas, but could not hear the works from the room."

"Hôtel bien situé à un tarif abordable. Aucun service, mais fonctionnel pour le prix. Nous avons apprécié le voyage. Cependant, le séchoir pourrait être fourni."

"The hotel is centrally located just around the corner from the cathedral. It was very clean and the staff was amazing. Our only complantis that the wi-fi was not the best. To get good wi-fi you had to go down to the lobby. The TV was also all in Spanish (big surprise), it just would have to have had some English speaking channels espcially for the news."

"The bedroom was clean and comfortable. The breakfast was excellent with so much choice. I would highly recommend this hotel"

"stop spring food is good accommodation day was great"

"The room was clean, the staff was very friendly the breakfast is not worth the cost, the eggs were cold, only had scrambled eggs and also the back was cold, No natural juices and the food runs out and you have to ask the staff to supply it. They can do better with the breakfast."