São Bernardino Holidays

The breakfast was great!

Clean room, great staff.

Great hotel in good location. Super friendly staff. Love the combination of new and old styles. Lovely pool and breakfast 10/10

Beautiful location, booked a junior suite. Be sure to ask where your room is before you commit. Our "water view" was a tiny bit of water with the building across the street as our main view. Hotel is upscale and clean but our shower door stuck (causing over-spill), our shower drain cover was unattached exposing screws, our safe didn't work, and figuring out lighting was a chore every night. Hairdryer would not work in the only outlet near mirror unless we turned most of the other lights off. We are travelers...I expected more for the price of the room. We did tell staff about the safe and they offered to come up but by the third night it was just not worth it. I am Expedia platinum, and at least expected a decent view. We did not have our breakfast included so we ate at a cafe next door for 20 euro instead of 50. Some interactions with front desk staff were great, others were less than enthusiastic.

Immaculate and great location. Beds are not comfortable- very hard. Expected better from a property of this level. Their response was to put a mattress topper on - on the last night of our stay. Staff and amenities are fine but not memorable. Overall disappointing.