Natural hot springs and an on-site coffee shop await at this conveniently positioned hotel in Otaru's shopping district, perfect for effortless exploration
Hotel Sonia Otaru, in the heart of the shopping district, offers a peaceful retreat with an indoor public bath and hot springs. Start your day with coffee at the hotel's café and enjoy meals at 寿司バル イルオナイ (IL ONAI). In-room WiFi keeps everyone connected throughout their stay.
Located in Otaru, Hotel Sonia Otaru is in the historical district. Otaru Art Village and Otaru City Art Museum are cultural highlights, and travellers looking to shop may want to visit Otaru Canal and Sakaimachi Street. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Visit our Otaru travel guide
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
What's nearby
Otaru Canal
1 min walk - 0.1 km
Otaru City General Museum Ungakan
2 min walk - 0.2 km
Sakaimachi Street
5 min walk - 0.4 km
Otaru Music Box Museum
15 min walk - 1.3 km
Shin Nihonkai Ferry
2 min drive - 1.7 km
Getting around
Otaru Station
9 min walk
Inaho Station
20 min drive
New Chitose Airport (CTS)
87 min drive
Restaurants
ルタオ
2 min walk
小樽ビール 小樽倉庫No.1
4 min walk
おたる政寿司 ぜん庵
5 min walk
北海あぶりやき 運河倉庫
5 min walk
魚屋直営食堂 うろこ亭
2 min walk
About this property
Hotel Sonia Otaru
Upscale hotel near Otaru Canal
An indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Hotel Sonia Otaru. For some rest and relaxation, visit the hot springs. The on-site restaurant, 寿司バル イルオナイ(IL ONAI), offers breakfast and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge)
An electric car charging station, a water dispenser and a 24-hour front desk
Luggage storage, a front desk safe and coffee/tea in reception
Guest reviews give top marks for the helpful staff and location
Room features
All 149 individually furnished rooms include comforts such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
Toilets with electronic bidets, shower/bath combinations and free toiletries
Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
寿司バル イルオナイ(IL ONAI)
Things to do
Hot spring
Family friendly
In-room cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Spa
Hot spring
Hot springs open from 3:00 PM - 11:00 PM
Hot springs water temperature - 39 ºC
In-room massages
Public bath open from 3:00 PM - midnight
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs on site
More
3 buildings
9 floors
Built in 1992
Smoke-free property
Room amenities
Bedroom
Free cot
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
26-inch LCD TV with digital channels
Food and drink
Electric kettle
Refrigerator
Room service
More
Air conditioning
Desk
Electrical adapters
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 1:00 AM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1400 for children
Self-parking fee: JPY 1200 per night
Extended parking fee: JPY 1200 per day
Cleaning/housekeeping/linen are available for an additional fee
Rollaway bed fee: JPY 4500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru
Frequently asked questions
Is Hotel Sonia Otaru pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Sonia Otaru?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Sonia Otaru on 23 Mar 2026 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Sonia Otaru?
Self-parking is available for JPY 1200 per night. Extended parking is available for JPY 1200 per day. Limited spots are available.
What time is check-in at Hotel Sonia Otaru?
Check-in start time: 3 PM; check-in end time: 1:00 AM.
What time is check-out at Hotel Sonia Otaru?
Checkout is at 11 AM.
Where is Hotel Sonia Otaru located?
Situated in the historical district, this hotel is steps away from Nichigin-dōri, Otaru Art Village and Stained Glass Museum. Otaru Canal and Otaru City General Museum Ungakan are also within 5 minutes. Otaru Station is 9 minutes by foot and Minami-Otaru Station is 23 minutes.
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Reviews
Hotel Sonia Otaru Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
It was a lovely stay for my family. I will definitely recommend this hotel.
Verified traveller
Stayed 2 nights in Jan 2025
8/10 Good
Verified traveller
17 Apr 2025
Liked: Cleanliness
Good location
Good location in front of canal. And walking distance to the shopping street.
Verified traveller
Stayed 1 night in Apr 2025
8/10 Good
Choy
29 Apr 2025
Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Conveniently located near to Otaru canal, restaurants and shopping
david
Stayed 1 night in Jun 2024
6/10 Okay
philip
27 Jul 2025
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
THERESA
Stayed 1 night in May 2025
6/10 Okay
Gail
17 Mar 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.